Photographer at ROR

[aella]

Hello ladies - I need some of your valuable advice!

 

We're getting married at the ROR on March 24th, 2011. We're hoping to use the hotel photographer for ease of convenience, and because it would be insanely expensive to bring a photographer from Canada. But I'm having a HORRIBLE time trying to find a price and package list for the hotel photography, and would like to get some opinions of people that have used them in the past. I know there is another thread with reference to this just below, but I though maybe a fresh thread would grab some fresh insight.

 

I emailed Antoinette as well to see if she can get me some info. I know they expect you to wait until a month before the wedding to begin chatting with her, but a month before doesn't leave any time to book a different photographer if needed. Bah, everything is coming together except for the photography bit, and it has me worried!!! Fellow brides I need help!!

 

Thanks in advance!!!

[JUSTUSTWO]

As you stated, there are tons of threads discussing ROR photography. The thread below has a link to ROR's photoshop/Michael. I know that it can be time consuming but it really is better to search existing threads so that we don't end up with repeat ROR threads covering the same issue.

 

http://www.bestdestinationwedding.com/forum/thread/43544/ror-photographers

 

I am also posting the link directly to Michael/photoshop, which contains the 2010 pricing list. You can always contact him directly regarding packages & pricing for 2011 if it is available. 

After the site loads, click on "Download" at the bottom of the screen & you will then find the pricing list.

 

http://photoshopjamaica.com/

 

 

 

 

[matzah1]

 

 

Quote:Best Images sucks, Michael just cancelled on us 29 days before our wedding. Never again, he's a true unprofessional.

Originally Posted by JUSTUSTWO 

 

As you stated, there are tons of threads discussing ROR photography. The thread below has a link to ROR's photoshop/Michael. I know that it can be time consuming but it really is better to search existing threads so that we don't end up with repeat ROR threads covering the same issue.

 

http://www.bestdestinationwedding.com/forum/thread/43544/ror-photographers

 

I am also posting the link directly to Michael/photoshop, which contains the 2010 pricing list. You can always contact him directly regarding packages & pricing for 2011 if it is available. 

After the site loads, click on "Download" at the bottom of the screen & you will then find the pricing list.

 

http://photoshopjamaica.com/

 

 

 

 

 

 

 

[kathy&brandon]

MIchael has been a total nightmare this whole process.  Our first wedding anniversary is coming up in 3 weeks and we have yet to receive our wedding photos. 

When we first started the process of planning our wedding, we actually were planning on bringing a hometown photographer, but were discourage in every way possible by the ROR.  We put our trust in Michael, booking him for a full day, paying in accordance to pre-determined contract, and ended up with 11 photos out of 1100, which he is withholding and demanding more money. 

He released our error-filled video (music cuts out, choppy editing, poor quality DVD) to absolute strangers that were staying at the resort, to take possession of, watch, and carry across customs back to our country.  We received a shocking phone message from another couple, who had stayed at the Riu a week after us, stating they had viewed our video and wanted us to drive two hours to pick it up at their house.  This because Michael was trying to get out of the shipping costs.

MIchael is arrogant, shady, and has been in the business way too long.  He cuts corners, is dishonest, and has the ability of a below-average photographer.  We have contacted the Riu to manage the situation, and they refuse as "he is not an employee or representative of the hotel".

We have been through a nightmare with our wedding photos, and do not wish this upon anyone. 

 

ADVICE: 

- DO NOT PRE-PAY, no matter how much he demands it.  He was a very nice man until he received payment, and that is when his attitude and honesty disappeared, and we began to have a million problems.

- BRING YOUR OWN PHOTOGRAPHER and VIDEOGRAPHER.  The resort tries to tell you that it is not allowed, and they will charge you $80 per day pass, they cannot stay at the resort, etc etc.  Every every wedding there that day (there were 5, yes, 5, and it is very awkward to be rushed because someone needs the altar an hour after you) had their "friend" taking photos for them.  If I had to do it over again, I would have totally brought my own photographer.  Shoud the hotel give you any issues on this, feel free to email me and I will send you their statement about Michael not being employed by them.

- Tell Michael to come find YOU with your video.  We wasted our whole last day at the resort chasing him around (at his request) to pick up our video, which was filled with errors.

- His email conduct is offensive and rude when questioned.  Save all emails for future actions.

- GET EVERY DETAIL IN A CONTRACT, and create your own as his is beyond simple, which screwed us in the end.

- Do not be shy about ASKING HIM TO MOVE when he / videographer purposely gets in the way of guests trying to take photos.  We were informed after the wedding by guests that they did that the whole ceremony and reception, and have very few photos from guests without Photoshop staff in the photo. 

- Ask him not to wear his red hockey jersey.  As he stood in the way all day, he ended up in the backround of almost every guest photo.

 

I am truly sorry to give bad news to those already booked with Michael; cancel if you can, and if not, do not pay him until your photos are recieved, and editted.  He is now refusing to edit any of our photos, and will not release the rights as we arranged in our contract. 

We followed every one of his rules and requests, and were severely taken advantage of.  We will never recommend the Riu Ocho Rios, or Photoshop.

  

[kathy&brandon]

I am absolutely not surprised.  He was nothing but unprofessional with us as well.  Not something you want to deal with when your wedding memories are involved.

[CBREWSTER]

This is so terrible. It takes a cold hearted individual to treat someone like this. Every photographer knows how important wedding pics are to a bride. Sorry this happened to you, but thanks for warning other brides.

[tlinette]

Thank you for your insightful post!  I was just trying to officially book him today and have just finished choosing my package to send with the booking form. I am totally re-thinking now, and will be looking for alternatives.

[kathy&brandon]

I am really sorry to be the bearer of bad news, and hope you found an alternative.  I had found several amazing phtographers for about $1000-$2000 more on the island, which would have been comparable to bring our photgrapher along for the week from Canada.  Unfortunately my husband talked me into the cheaper option of hiring Michael, and boy did it show in our photographs.  Perhaps try to get another photogpraher from the hotel if you are worried about cost? You will still be dealing with the hotel and Photoshop whcih makes me leary to encourage, but might have better photographs than if you requested Michael directly. (I am shocked they consider him the "head" photographer.)   Another tip, he does not look for things out of place, such as hair in faces, straps showing, sand smudges, stating he will be able to edit it out later.  His editting on our photos is a joke, almost cartoon-like to the point we asked him to stop with the hopes we can edit them ourselves here.  He also has very limited artistic suggestions for photos, so go in there with some ideas of your own, on poses, stances, arrangements of people.  Like I said, it's like he is bored with his job, or too arrogant to care.

We finally received our photos, uneditted and only after we paid him $500 as his "ransom" to release them, uneditted.  We decided it was easier and cheaper to pay him than hire a lawyer to sue him and the hotel.  I'm sure this is the game, and we are not the only ones to get screwed.

 

FYI, we ordered our flowers from Fantasy Floral in Negril, and got GORGEOUS ARRANGMENTS cheaper than the hotel, and better.  And arrived perfectly on time.  They were amazing.  We also had our reception at the Ruins at the Falls, and they did an amazing job for a 30-person sit down reception at the same price as the hotel was charging for their mid-size reception. 

Have a great time planning!

[tlinette]

Thanks! I did find an alternative!!! And he is very reasonably priced and is available the whole day, plus gives us 300-400 pics! He even wants to come to meet with us the day before to talk about our wants and get more familiarity with the grounds.

 

Sorry you had such a crappy experience with Michael. Your post is what broke the camels back. I've seen many of the same complaint.

[MelissaJamaica]

Hi 

Do you mind sharing with me who you got and what your experience was?