bad review of ROR?

Hi - I just wanted to get some people's inputs who have been to ROR. A friend of a friend just got back from a DW there last week and she said the bride and groom were not 100% satisfied for a few reasons:

1) on the wedding day, the B&G thought it was very impersonal, there are 3 other weddings (4 inc yours) going on on the day so all of the photographers, etc are very rushed.

2) there were some hidden extras too...flowers, private table,...etc.

3) because they were in a wedding party, even the excursions were more than advertised.

I argued with my friend because I have heard absolutely no negative comments until now...any thoughts from those who have been married there?

Interesting. As a previous ROR bride I didn't feel my wedding was impersonal. There was only one other wedding on my day but it was way earlier in the day.

I didn't have hidden extras either. I went with the free package and didn't upgrade anything. Obviously if you upgrade your flowers out of your package it's going to be more.

And third, my excursions were the same price as everyone else. I was not charged b/c it was my wedding. I haven't heard of that ever before.

I haven't been there, but something about the complaints the B&G had don't sound like they should've been surprises to me. They would know the resort does more than one wedding a day ahead of time, no? And, as Calia said, if you upgrade to better flowers or a private table, of course there would be a charge for that. That's not hidden information, its common sense. So, I would say not to worry. It could be that this B&G in particular just had unrealistic expectations or that they didn't gather as much information ahead of time as they should have. I'm sure your wedding and trip will be fantastic!

well, if they had done their research they probably would have been better prepared and not had expecations that were not going to be met.

Quote:

Originally Posted by Billisa Hi - I just wanted to get some people's inputs who have been to ROR. A friend of a friend just got back from a DW there last week and she said the bride and groom were not 100% satisfied for a few reasons:   1) on the wedding day, the B&G thought it was very impersonal, there are 3 other weddings (4 inc yours) going on on the day so all of the photographers, etc are very rushed.   ROR has more than 1 wedding a day. alot of the bigger resorts do more than a wedding a day. if they wanted to be the only wedding they should have chosen a resort that only does 1 wedding a day or got ROR to agree that they would be the only wedding (doubt they would do this...it would have to be a pretty big wedding).   2) there were some hidden extras too...flowers, private table,...etc. of course there are extra costs...unless they purchased a wedding package where these costs were included....how could they think they were NOT going to get charged for flowers, private reception etc....?   3) because they were in a wedding party, even the excursions were more than advertised. i have a hard time buying this...so they were given a price for excursions but saw it advertised lower?...well why didn't they just go with the lower priced excursion?...or was it different excursion companies?....different companies have different rates.   I argued with my friend because I have heard absolutely no negative comments until now...any thoughts from those who have been married there?

well, I'm very glad to hear your comments, I knew you'd make me feel better!