Azul Sensatori Brides - POST HERE!

Erika, love the pics!!! You looked great! Thanks so much for posting them!

Hello Ladies-

So I just wanted to post a brief review but will have more details later. My wedding was April 16th. I will say there was good and bad. Honestly if you are one who stresses easily you may want to consider another resort. I am about to be a business owner so I think maybe my expectations are a bit high but this place is very much lacking in many areas.

When we arrived the front desk was a mess. It was like it was their first day of being open. It took us over an hour to be checked in and we were the only ones to arrive. I think that most of the time was spent fighting off the salesman who was trying to sell us a time share. It was beyond annoying, although I will say that the champaigne made it a bit easier. There was some sort of mix up with our room and they didnt know when our honeymoon suite would be available. I told them we would be out by the pool so when they had it figured out just let us know but they still made us wait while they kept leaving to check on something. Very frustrating. they also told us we owed them $500.00, when we had paid for everything the month prior. they did this to several of our guests as well so be careful of this.

Our room was beautiful. Beds very comfortable. The resort was amazing. We travel to Mexico once or twice a year so I will say that is some respects this resort does blow away the typical resorts. Food was great, drinks were flowing. Just avoid the front desk area.

So on our second day we had to meet with the wedding coordinator. We had the plaza reserved 4-5 months ago. We were told that the plaza was no longer available but they would give us a free upgrade to zocollo. Well that to me was not an upgrade. I wanted my reception outside and zocollo although on a terrace/patio was not what I had reserved. I was pretty taken aback especially since this was never mentioned before. They also told us that for our romantic dinner lobster was no longer available. Again a disappointment. I dont feel as though they were very compensating at all considering this last minute change and in fact I almost felt as though they were a bit rude about it. We left the meeting very upset and to be honest I was in tears.

The next day they called and told us our ceremony location was no longer available. We had the area on the beach closer to the pier, which is a bit more private. Apparantly the resort had planned a beach night for guests and were going to be selling all the cheesy sombreros and things out on the beach so they said they had to move me down the beach to the other side. Well I think this was really the straw that broke the camels back with me. It really made me upset that I would choose a resort who thought so little of my wedding that they could just move us with no thought to it. I did start to get upset with the coordinator and had to hand the phone over to my fiance because I couldnt even talk anymore. They then offered to upgrade us to the skydeck for free but I wanted to be married on the beach. It was very stressful to have things changed at the last minute when you have had them planned for months. they seem like small details but trust me when its days before your wedding it seems like a big deal.

We decided on wedding on the beach (at the side closest to the premium section) with our reception at zocollo. It was very windy every night so we thought that was the best choice for us. The day before the wedding they called us and told us the new plaza was ready. I was a bit upset about another change but was happy that it was outside. Our honeymoon suite was reserved for the premium section but they told us that that was not available so moved us to the family section. I was also not very happy about that either but it ended up being more private in that location so that was ok.

My wedding day everything was perfect. My flowers were beautiful, the coordinators were all so helpful and right on time for everything. Actually having the ceremony were we did ended up better. Our photographers said the pier in the background at the other location would be sticking out of my head in all the photos:) They decorated the ceremony location and the new plaza perfectly. It was just amazing! We did the $12 entrees for our reception and it was the best meal we had all week. Everyone raved about the food and how great the staff was at the private reception. It was more than I could have even imagined. Our photographers were brilliant (Nells and Anna Akerlund) and I think helped us as though they were coordinators in addition to photographers. We were so happy we flew them in. I will post my wedding and TTD photos from them when they come in.

I think that I still would recommend the resort, in fact I think we will probably return to another Dorado resort on our next trip. I just wish we could have removed all the unnessessary stress prior to the wedding which really could have been avoided with a little communication. We did have some complaints from guests as far as rude service at the pools and bars. Some people didnt have hot water in their rooms, etc. Several of our guests had long check outs as well and were told they had balances when they didnt.

I hope this doesnt scare anyone but I just think that honesty is best and its good for you to know that there may be some bumps in the road your first few days. I feel like everyday we were there got better and better and we didnt want to leave. Hope this helps:)

Thanks for your post, even though the beginning was bumpy it sounds like your wedding was wonderful! Our wedding in less than a month away and I'm expecting a lot of stress, so hopefully I will be pleasantly surprised....

Anybody else TOTALLY worried about this flu outbreak?!!

Our friends and family are asking if we are even going to bother going now or to just call it off and do something small here. I am frustrated because we had a vision in mind and now everyone is putting the two cents in. Not to mention we would loose money as well if we did back out!

We leave in 2 days and I am very worried! Everyone keeps calling us and asking if we're still going....UGH! Stupid swine flu!!!! I just hope we don't have people cancel at the last minute! I just tell them to see if their Dr. will give them Tamiflu as a preventitive.....even though as of yet, there are no cases in Cancun or in the resort areas!

Here's an email I received from my TA. Maybe worth sending to your guests to quell their concerns:

"Dear clients,

The swine flu news is blown way out of proportion. This is an influenza concentrated in the Mexico City region, where many residents have no medical care. As in the USA, when it is flu season, those infected people, who do not seek medical attention, suffer worse than those who consult doctors. The cases of swine flu that have occurred in the USA have had the symptoms of the regular flu - which during the year, does not stop us from proceeding with our normal daily lives - nor should this disturb our travel plans.

The CDC has not issued any travel warnings, and the US government has stated that this is NOT an advisory to cancel travel - especially to the resort areas, particularly the Cancun area, where there are no cases of the flu. It does advise, that frequent hand washing, etc. is, as always (even in the USA), the best way to avoid illness."

At this point, either I cancel or get married in Mexico with no guests...freaking SWINE FLU! I just don't know what to do as I understand the concern of my guests...I have a 2 year old and don't want to risk her health for anything... I just can't believe all of this is happnening!