booking wedding

Hey guys,

I am new to the forum, I am getting married April 2009 at Riu Ocho Rios but I have a few questions that I thought I would throw out there and see what you have to say.

Ok so we booked our wedding online and the next day we heard from Valeria via voicemail saying that the time we wanted was not availible so I wrote back and have now not heard back from her.. I was trying to find a number to call her to confirm because I have now got my flight info but dont want to book it without ocnfiming my wedding... anyone that can help!!!

THanks

Jill

I can't help unfortunately but you could look in the Jamaica threads..

I don't have their #, but maybe it's on the web site? Usually it takes a few days at least to hear back via email (sometimes more than a week).

aboard!!

The first thing to get used to around these parts is that you'll never get anything close to an immediate response from the wedding coordinating crew in ROR. lol.

But don't fret..like Lizz said, sometimes it takes them a little while to get back to you because they have so many weddings to deal with. But they will ALWAYS get back to you. If the date/time you wanted is not available I'm pretty sure something close can be worked out. Overall, i think everyone comes back truly happy with their results...if that makes you feel any better. Did you try reaching Chandlyn @ [email protected] or (876)972-2200?

Bobbi

Welcome!

Like the girls mentioned above... working with the Riu isn't always the quickest... but they do get back to you.

Are you working w/ a TA? I found that they respond to my TA much quicker than me. Plus my TA knew who to contact to move things along.

In response to Bobbi's suggestion above... I wouldn't try contacting Chandyln until you have your date confirmed. She is the wedding coordinator at ROR... but isn't responsible for actually booking your date. She already seems overwhelmed with emails from brides... contacting the general wedding department on the Riu webiste would probably be best.

Good luck!

Valerie's email address is [email protected]

I copied this contact info from an email that she sent me.

Thank you for contacting the Riu Sales Wedding Departament.

Your email has been received by Valeria Munguía, Wedding Sales Coordinator of Jamaica.

You will receive a response back from her in the next 24 hours.

Looking forward for your kind understanding and to celebrate such special event with you.

Warm Regards,

Wedding Sales Departament

Weddings by RIU

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You may contact us at +34 971 74 30 30