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Aventura Spa Palace ~ Tulum Riviera


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I sent Occidental an e-mail requesting some wedding info Tuesday afternoon and they havnt gotten back to me. sad.gif

It was a much more detailed e-mail though since it pertains to my actual wedding so I'm hoping that they are so busy answering all my questions that it is going to take a few days.

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Quote:
Originally Posted by Ryjaxs19 View Post
I sent Occidental an e-mail requesting some wedding info Tuesday afternoon and they havnt gotten back to me. sad.gif
It was a much more detailed e-mail though since it pertains to my actual wedding so I'm hoping that they are so busy answering all my questions that it is going to take a few days.

if it is an email wanting detailed info instead of a canned response it may take some time for them to get back to you.
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  • 2 weeks later...

I too am having the same issue with Occidental (although it's with the Allegro Playacar). It seems to take Karina about a week to respond to my questions, but she's very good at responding to all of them.

 

I'm sure both Occidentals have the same packages, so if you want to talk through anything - let me know!

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Originally Posted by VALERIE View Post
I too am having the same issue with Occidental (although it's with the Allegro Playacar). It seems to take Karina about a week to respond to my questions, but she's very good at responding to all of them.

I'm sure both Occidentals have the same packages, so if you want to talk through anything - let me know!
Thanks Valerie, I finally got a reply back yesterday but it was only asking me for my mailing address and approximate dates. This confused me a little. All I want is a list of what they offer, etc, and maybe a picture or two. Yes I will probably have a few questions for you. We haven't decided on Occidental for sure, but I am so excited that there is another Occidental bride around the forum. Yeah!
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