Creative Montage - color problems?

has anyone had problems using Creative Montage? i ordered a couple of logos - they are great designs but the colors come up different depending on what program i use to look at them. they also print different (REALLY DIFFERENT in a bad way).

i got the logo in both JPEG and PDF - the PDF is fine but i can't insert that anyway - the JPEG is the one i want to use but the colors look really bad.

i contacted CM about this and she said the colors were the same and there was nothing she could do??

i was wondering if anyone else experienced this?

thanks girlies....

Could it be the printer? I guess I didn't notice a problem with my colors from them, but then again, they weren't that specific of a color- black, red & green.

Have you tried increasing the quality of the printing when you print them out? That could make a difference.

mine too.. I spent an additional $60 and ordering stickers that didn't work..trying to get mine to the right color- I gave up and are using it anyway.. i love the logo

My colors were brown and orange. The stickers were spot on. I gave the jpeg file to my screenprinter who converted it into a pdf and put the logos on my bags. They came out great but the orange was a little off - like lighter than it was on the stickers/any monitor I viewed the logo on. Now that you mention it I don't know if that was the screenprinter's fault or CM's?

a couple things:

#1 if you monitor isn't calibrated you won't see things accurately

#2 most printers for that kind of thing need a cmyk color profile, i'm betting your jpeg is set to rgb color profile or some sort, so it would help both see it on a calibrated monitor and to make sure its cmyk. ask the printing company to make sure what color mode they need it in. feel free to pm me if you need more help.

i'd be happy to look at the file and convert it if you need.

I haven't tried to print them yet, but love the way they've turned out so far...