aventura spa palace

Seriously, this makes me want to cry. And not tears of joy. I don't think we will get any of this since we booked through a TA. When I asked Yazmin if we could get the free cocktail hour because of how many rooms we booked, she said no since we booked through a TA. I'm so bummed. If I could do it all over again, I would have skipped the TA, even though she's been great. Ugh, just frustrated. =(

Elizabeth Medina Photography is gorgeous. I am sure the photos look beautiful! Congrats!

I have a TA, but still qualify. Did your TA not set up a group contract? If not, that definitely sucks! Can Yesenia maybe put all the guests booked so far into one contract? I wonder if theres something she can do so you can qualify for all the free stuff?

I have been dealing with a

 

MELISSA GOMEZ

Wedding Sales Executive

 

[email protected]

Tel: 877.725.4933 x 6531

Fax: 305.421.1608

 

Maybe she can help you. She has been so easy to work with on everything. I see she is an executive. Maybe that could help? So sorry to hear about this. It really suck =( I hope it gets resolved.

I am not sure if I will get a cocktail hour and I don't know what time the dinner will be so I'm not sure about the reception either. I am not stressed about it, I've known since the beginning that they like to plan these things when you get there, so I decided I'd rather do that and see the place to decide how I wanted things done. We are using the photographer onsite...it is way less of a hassle and I know they will turn out great. I figure this is a high-end resort for Mexico and they treat their employees really well, therefore the photographer must be one of the best also. I wouldn't mind a gig like that!

I have a lot to do still! Finishing up last minute projects that I've left till now...

Yeah!!! everything finally sounds like its coming together for you The Coba gazebo looks beautiful, I love the pandero terrace, thats where I think Im doing mine and Marracas Terrace is also where I think Im having my reception...I dont have any better pictures for you, then the ones she sent me, but I like the fact that its not directly on the sand, so the ladies can wear their heels, but is right next to the beach, just a few steps up...the furniture is awesome in the picture but I found out that its extra to have that..the only thing I was concerned about was if it was private enough...supposedly the gazebo on the spa side has been fixed and looks beautiful again...I think the only place on the spa side big enough for you to have your reception in is the Spa Terrace, is that the same thing as the spa gazebo? im so confused by all these places...there is also a Chichum (sp?) gazebo on the spa side that looks beautiful, its right in front of the pools...

Omg! this promotion is awesome! I cant wait to tell all my friends/family..hopefully this will help give everyone a lil push to get them to book the trip Yeah!!!

This doesn't sound right. We used a TA and got all our promotions. Maybe your TA didn't set up a group contract through the resort...then it wouldn't be a matter of having used a TA or not but rather which TA you used. I would fight that, there are a lot of perks you could be missing out on!!

This promo does sound awesome!! I'm going to another DW at Moon Palace this October and am totally going to take advantage of that!!

Yep that is what I was concerned with about the Maracas Terrace was the privacy issue. I'll probably be ok with it for now, but I'll definitely want to see it in person once we get there. We don't have kids at our wedding, so the spa side would be feasible to switch to also.

I agree with the other brides - you need to talk to your TA. I used Destination Weddings as my TA and the resort confirmed we are getting all the perks of the promotion. If they didn't do the group contract then that's your TA's fault but maybe you can change it with Melissa Gomez in Miami. She is who I was working with, too.

Thank you so much for this information! I just sent her an email, so I hope to hear back soon. We leave in 2 weeks.