The new Dreams Tulum thread! (Post all DT Qs&As here)

Thanks!
Still have months and months to go, but I am sure they will go by quickly!

Hi, thanks for taking the time to write a short review. Your advice about going a cheaper route is good I think, that's what I did and I still loved it!

In terms of your comment about the cocktail hour, you could have told them that you didn't want a cocktail hour, and then gone to hang out at the bar. It's not like they can stop you from taking advantage of the all-inclusive services. But you won't get any special service. I have often recommended this to brides as a way of saving money. Just tell all your guests to meet you at the bar of your choice (lobby, sugar reef, veranda...)

I've never heard brides say that they couldn't hear even with the sound system, most say it's totally worth paying the fee because the guests wouldn't be able to hear otherwise, that's really unfortunate that that happened to you.

The steaming issue is kinda shocking too, never heard that one before. I'm really sorry to hear you had to deal with that added stress on your wedding day. This might be another reason to request to have the dress steamed and returned to you the day before (not the morning of, I was actually sitting around waiting for my dress to arrive once I had my hair and makeup done) that way you can get them to do it again if it comes back crappy.

The structure is always there, they don't charge you for that, they just charge 150$ to drape the poles with tulle because it does take them a while to do that (150$ is steep in my opinion, but I do understand them charging for it).

Although the costs are adding up (and definitely not free!) you're still much better off than what many other resorts would charge for the same thing. I remember considering a few resorts that were going to charge me 1000-2000$ just for the bare basics whereas DT it only came up to a few hundred.

Hi there!
We arrive on Nov 13 in the evening. We were lucky and found a great deal with Air Canada Vacations. Since we booked so far in advance (Jan) we paid about $1000 less than what the package is now... THANK GOD!!
I am not too sure if I am going to have chair bows yet, my guy doesn't seem too excited about them.
When do you and your guests arrive? I am getting pretty excited about everything, but also a bit nervous... reviews lately seem more negative than in the past.

Does anyone know the answer to this question.. My MOH will be flying in to DT earlier in the day than the rest of the wedding guests, and she will be bringing the OOT bags for me. I want to get around the $3 fee for 'delivering' the bags to the guests rooms. If she gives the front desk staff the bags will they had them out upon guest check-in? Has anyone done this before?

Unfortunateley in my experience I would say its unlikely.
Our photographer checked in a few days after us and they were a bit off that we asked them if they could hand him a letter when he checked in.

This was after they said he wasnt booked in at all and just walked off leaving us standing there in a major panic, but more about that in my review....

My experience was that unless you were checking in or out they are not interested.
On the other hand concierge were fab and couldnt do enough for you but they sit at a desk on the opposite side of the lobby to check in so they wouldnt be able to give out your stuff either.

Sorry! If I were you I would think of an alternative or if its too much of a hassle factor in the bell boy costs,could you maybe meet everyone for a welcome drink in the lobby bar and give them out personally?

Unfortunateley in my experience I would say its unlikely.
Our photographer checked in a few days after us and they were a bit off that we asked them if they could hand him a letter when he checked in.

This was after they said he wasnt booked in at all and just walked off leaving us standing there in a major panic, but more about that in my review....

My experience was that unless you were checking in or out they are not interested.
On the other hand concierge were fab and couldnt do enough for you but they sit at a desk on the opposite side of the lobby to check in so they wouldnt be able to give out your stuff either.

Sorry! If I were you I would think of an alternative or if its too much of a hassle, factor in the bell boy costs. Could you maybe meet everyone for a welcome drink in the lobby bar and give them out personally?

Such a shame you had issues during your stay but your honest account will no doubt be of great help to upcoming brides.

Unfortunateley it does seem as if inconsistencies are still common as we were married a few weeks before you and didnt encounter any of the issues you faced.

Yet another good reason for as many brides as possible to post reviews and give there differing opinions and experiences. Im gonna start working on mine asap. Will look forward to reading yours soon.

Hi ladies, thanks so much for the advice! I'm definitely going to go the free wedding route. Sunbride, in their new wedding guide they actually have pics showing the different setups included in different packages and the free wedding is just the chairs, no gazebo structure at all, not even the wood poles, so Im not sure if they remove it or if they have a different location that doesnt have gazebo poles. mmmm....strange...

Hi Mimi! I do not know about having the front desk give away your OOT bags, but I did ask Aurora on 7/22:
"I would also like to know if, instead of using the bell boys to deliver welcome bags to our guests rooms, if we could deliver them ourselves? Yes it is possible that you deliver it by yourselves." Not sure if that helps, but maybe you could have some of your friends or if ANYONE is coming down with you before the rest of the guests, put them in the rooms for you before everyone arrives... ?? That may save on $$ ( I decided against the OOT bags due to the $ URGH )

Thanks for getting back to me. I will try that... I had just read on other review sites that DT doesn't give out room designations until the guests check in. I guess if that doesn't work then we can give them out some evening, or something. Super frustrating!