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Good news is, that they were able to lengthen the dress! Let's focus on that. Once you see the dress on, then you can tell the owner in person how unhappy you were about everything. It sucks that it took so long to get connected with her. Keep us updated on your status after you see it in person!

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Originally Posted by midnight24 View Post
thanks ladies for the suggestions and support.

there isn't much to update at the moment on the situation. i had to get FI to call the store for me and complain to get the owner to call me. it still took her a few more days before we connected. so in total it was 11 days of phone calls, emails, messages before we spoke. she said the seamstress lengthened the dress by 3/4inch and she thinks it is going to be too long now (i doubt it). i asked how they got the extra length and she claims from steaming the dress and stretching it. i am on a mad hunt for really flat yet nice sandals before i go for the next fitting. i'm thinking of going mid feb as my mom is out of town until then and she's been there at all the fittings with me. i have a few friends who offered to go with me but since they never saw me in the dress before i don't want them to get distracted by seeing me and not realizing the issue with the length. i told the owner straight up that i am not happy with getting the run around and can't guarantee anything until i try on the dress. i'm not going to lie i am extremely nervous but i'm trying not to stress out about it.

At least the good news is that they say they were able to lengthen it. I really hope it works out for you. They told me the same thing about my dress - that they were going to steam it/press it to lengthen it. I'm going for my 2nd fitting today so I'm keeping my fingers crossed. It sucks that we have to go thru this sad.gif

Keep us updated on how it goes at your fitting:)
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  • 2 weeks later...
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Originally Posted by echo2_62 View Post
Hey I just noticed that you're in Burlington... is that the Ontario one?!?! If so I'm hugely curious what bridal shop it is that you're dealing with! I've got lots of friends around there and it'd be good to be able to warn them if possible!
right burlington, but i didn't get the dress here. it was in windsor.

i just moved here a couple months ago so i'm not familiar with the stores here.
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okay thanks good to know!!

 

How do you like living there? I grew up there from when I was 5yrs to about 23yrs old - well split between Burlington and St Catharines anyways. My parents are still there too. The only time I really miss it is during the spring and fall. We just don't get those seasons here in Calgary really and all the smells in the spring and colours in the fall are just memories now sad.gif I don't know if I'd ever move back there but I sure wish I could visit more!

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Originally Posted by echo2_62 View Post
okay thanks good to know!!

How do you like living there? I grew up there from when I was 5yrs to about 23yrs old - well split between Burlington and St Catharines anyways. My parents are still there too. The only time I really miss it is during the spring and fall. We just don't get those seasons here in Calgary really and all the smells in the spring and colours in the fall are just memories now sad.gif I don't know if I'd ever move back there but I sure wish I could visit more!
i love it so far. my parents are from here originally so spent a lot of time here as a kid. we don't have any family here now, but i love the area and convience of everything. was living in TO the last 11yrs so quite the difference!
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well just a quick update on my dress. i had my fitting yesterday and it is so much better. they stretched the fabric & steamed it to add 3/4 inch in length. i got flat silver sandals (1/2 inch) from town shoes Nice Shoes Online For Less - The Shoe Company

they look great and aren't too much with the jewels either. at least now with such great sandals i'll probably show my feet off more. haha.

 

anyways...thanks again everyone for your comments & support. it did help...and i'm glad everything worked out with my dress. it sucks it happened but it's fixed.

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