Over A Year Later And Still No Wedding Certificate

[chel]

Ok, so our wedding was in the Dominican, Punta Cana at the Huracan. Mayte was our wedding organiser and she told us that she would post our wedding certificates, along with our birth certificates which need returning to us, about 3 months after our wedding.

 

We are now 1 year and almost 3 months since our wedding, and still have not received our certificates and no replies from Mayte either.

 

I have contact the embassy in DR but they tell me its the registry office I need to speak to, but I have no idea which one!

 

We paid extra in order to have a legal/civil ceremony, so only really want what we paid for, but it seems like trying to get blood from a stone.

 

Does anyone have any suggestions? Or contact details of someone who may be able to help?

 

Thanks

[acw271011]

@@chel I'm sorry to hear you're going through this. That's awful!

 

You don't say which resort you were married at. I know you're tried to contact your WC but is there a way to higher it up? Maybe a supervisor, or the head office of the hotel chain? Or looking online for the "district" where the resort is located in Punta Cana to see which registry office might be the one to contact?

 

What about contacting your travel agent? Could they help out at all? Sometimes they have access to information.

 

Good luck. Keep us posted on how it goes, and I'm sure if anyone else has had an issue they will step in with a reply.