Oriental Trading Company - Watch out!

[jak27]

Just a heads-up, I placed an order a month ago, opened it (it was supposed to be 10 packages of sudoku books for my OOT bags), of course didn't count how many were in the box and put it aside in my wedding area until tonight.

 

I open it up to start packing and I only received 7 of 10 packages I ordered. And the invoice said 9 of 10 were shipped...

 

So make sure and inventory whatever you order from OTC the minute you receive it, because they owed me $13 in items I didn't receive.

 

On another note, the customer service lady was very nice and apologetic, so she made up for it...now I just have to go find 10 more sudoku books at the $1 Store!

[jajajaja]

Wow. Your wedding is just around the corner. I bet you are so excited!!

[MsShelley]

that's sucks, at least they were really nice about it!

[beachbride08]

Good luck! That stinks that they didn't all arrive.

[Carolena7]

That sucks that you didn't get everything that you ordered...thanks for the heads up I was thinking about ordering some things.....I certainly look things over when I get my order.

[Leticia]

that's awful, i would be pretty upset, especially now that you have to scramble right before your wedding. atleast the customer service was ok.

[RaydensMama]

Atleast the customer service people were helpful! It sucks though that you have to go pick some up so close to the big day though!!

[JennyK]

That's unfortunate.. I've ordered from Oriental Trading Company before and haven't had a problem.

[march1508]

wow thanks for the heads up.. quite a few of my oot bag items are coming from oriental trading..

[Can'tHardlyWait]

I am sorry you had such a crappy experience! I have only ordered from them once and got everything ok