Barceló Maya Colonial Resort, Riviera Maya, Mexico.

[ASwedding]

Hi everyone,

 

My fiancé and I are new to this site. By joining this site we hope that we can find some helpful brides or couples that will make our wedding easier to plan.

 

Currently my fiancé and I are having major issues with our wedding coordinator Aurea. If you have worked with her before please let us know.

 

We are trying to email her with very basic English but it seems like every question we have has been left unanswered or misunderstood.

 

I am so stressed out, I am not sure what we are suppose to do. Our wedding is in Nov 2015. We still have a lot of time but we are already planning our wedding step by step and we are already stuck on the 2^nd step because of major miscommunication and misunderstanding with our coordinator.

 

We would love to hear some positive feedbacks, advices or suggestions from you . How was your wedding at Colonial? How are you planning your wedding at Colonial?

 

Thank you guys so much

 

Ana xo

[starbx123]

Our coordinator is Aurea. I agree that there is a slight language barrier but overall we haven't had any major issues and we've finished all our steps. What kind of issues are you having?

[ASwedding]

Our coordinator is Aurea. I agree that there is a slight language barrier but overall we haven't had any major issues and we've finished all our steps. What kind of issues are you having?

 

I am so happy you replied

 

My fiance and I need help with the menu... Were you able to figure it out?

No point forms no periods. you don't know where the dishes end or start.

 

We just tried to ask her that question and she gave us no answer. Also we asked her if we are able to change anything later on from the steps and she also didn't clarity it with us.

[Moments That Matter]

Welcome to our forum community Ana, and Congrats on your Barcelo Colonial wedding next Nov!!!

 

 

You've come to a great place for ideas, advice and support from everyone here, so well done on a good start

 

You'll see other brides who've started off where you are, and found out it all turned out great and worked out very well, so they wish they hadn't stressed over it like they did, and advise other brides to feel confident it will all work out... nice to hear

 

The Barcelo Colonial is an awesome choice of wedding venues - as you can see from these magical wedding "moments that matter" Linc captured there, with more at the album link here: Barcelo Colonial Wedding Album

 

 

Wishing you all the best with your research and planning!!! Also, Merry Christmas + Happy New Year - Cheers!!! team MTM

[starbx123]

I am so happy you replied

 

My fiance and I need help with the menu... Were you able to figure it out?

No point forms no periods. you don't know where the dishes end or start.

 

We just tried to ask her that question and she gave us no answer. Also we asked her if we are able to change anything later on from the steps and she also didn't clarity it with us.

You can pretty much change anything later on if you need to, as long as it's not the day before your wedding!

 

The menu did make me laugh - particularly the option for "sweat crème brulee...".

 

Anyways, I thought the menu was pretty easy to figure out.  Each menu item is on its own line, except for the crème brulee, fish medallions, beef tips and lamb chops which are two lines.

[ASwedding]

You can pretty much change anything later on if you need to, as long as it's not the day before your wedding!

 

The menu did make me laugh - particularly the option for "sweat crème brulee...".

 

Anyways, I thought the menu was pretty easy to figure out.  Each menu item is on its own line, except for the crème brulee, fish medallions, beef tips and lamb chops which are two lines.

so we finally figured it out

 

we are getting the surf & turf option for our recpetion

what did you decide? 

when is everyone else getting married in Colonial or any of the Barcelos in Riviera Maya?

[IvanLuckiePhotography]

@@ASwedding I know they are  very busy, once I saw 15 weddings in one day, obviously busy season, but It is coming April and May, I am not sure exactly if this is part of the problem but did you tried to do a conference call to talk about the subject? It may be better than waiting a long time and not get the right answer or having more questions than before.

 

Cheers!

Ivan 

[starbx123]

so we finally figured it out

 

we are getting the surf & turf option for our recpetion

what did you decide? when is everyone else getting married in Colonial or any of the Barcelos in Riviera Maya?

We decided on the surf and turf as well. You should check out the main Barcelo thread. There's lots of good advice on there!