Do NOT use Mazarte Floral by Martha Zarate - Los Cabos

[aimeerikat]

If you are planning to get married in Los Cabos, I would highly recommend that you DO NOT use Mazarte Floral by Martha Zarate as your wedding florist.  We ordered flowers and vases from Martha to create our own floral arrangements for my wedding at Barcelo los Cabos Resort.  We paid her in full before ever seeing the flowers and put down a refundable deposit for the vases, if the vases were returned unbroken, which were returned in the same form in which they were delivered to us.  She was supposed to deliver the flowers to us the morning before the wedding.  Instead, she delivered part of the flowers early in the afternoon and the remaining flowers the evening before the wedding.  Due to Martha's tardiness, our friend, who was assembling the arrangements, had to stay up all night to complete the arrangements by the morning of the wedding.  Additionally, we ordered large calla lillies for the bridesmaids bouquets, but instead received mini calla lillies.  You can imagine how much smaller this made the bouquets.  On top of that, she would not compensate us for bringing the wrong flowers, but instead made the excuse that her flower distributor told her that what she provided us was large calla lillies.  She is a florist, shouldn't she know the difference between large and mini calla lillies?  Finally, the large vases that she delivered were cracked and chipped.  Instead of replacing those that were cracked and chipped with the same size vases, she brought vases that were much too large and wouldn't fit on the tables as center pieces.  Again, no compensation for not providing us with what we ordered and paid for.  Now, I am taking the time to write this review because, after 5 months since our wedding and at least 20 emails to Martha asking for our refundable deposit back, she will not refund the deposit and will not respond to my emails.  Martha Zarate is a fraud!  She will break the terms of her agreement and take advantage of you!  We worked hard to raise money for our wedding and signed a contract, indicating a specific set of services for a specific amount of money.  In the end, Martha cheated us and stole from us!  Please, save yourself the headache, and go with a more reputable, honest florist.

[MrsMoye]

Thanks!