Jump to content

Recommended Posts

@@jackielemman would you be able to send me that info too? I am sending you my email! : ) Thanks!

 

@@TheBHolders Great questions! There must be an extra set up fee for over 30 ppl for the ceremony, but I don't know what it is! For the reception, if you have 75 room nights and you do a buffet, I believe everything is included. If you want to extend your reception it's $60/hr per table. Plated meal is $35/pp. There is an extra set up fee if you want the beach and areas that are more difficult to set up. Plus the cost of any decorations or upgrades. 

 

Hope that helps!

On its way to you!

  • Like 1
Link to comment
Share on other sites

How do I go about actually booking my wedding at Moon Palace? Does my travel agent have to do it or should I just contact the resort directly? 

 

I also had another question, does the resort confirm time/location for your events in advance?

 

I want to make menu cards and a welcome package with the itinerary (time and location of events so my guests know in advance where they have to be for the welcome dinner, rehearsal dinner, ceremony, and reception).

Thanks!!

Link to comment
Share on other sites

How do I go about actually booking my wedding at Moon Palace? Does my travel agent have to do it or should I just contact the resort directly? 

 

I also had another question, does the resort confirm time/location for your events in advance?

 

I want to make menu cards and a welcome package with the itinerary (time and location of events so my guests know in advance where they have to be for the welcome dinner, rehearsal dinner, ceremony, and reception).

 

Thanks!!

My understanding is that it depends.. I've read on here that some travel agents deal with the resort for you but the agent I'm going to deal with (I think I'm going to deal with) said that they don't book the wedding for you.. she's with Marlin Travel

Link to comment
Share on other sites

Hi all,

I have been reading this forum post for a while but it's my first post. I getting married at Moon Palace in three weeks. I was transferred to the onsite wedding coordinator a week ago but have yet to have a single email from her. I just had confirmation that I was with a new person. Our onsite person's name is Josephine. Has anyone had her? I've sent her two email asking about changes to our wedding ceremony as we want to add something and when to book an appointment with her upon arrival but so far nothing. It's really starting to worry me and I don't know what to do.

Link to comment
Share on other sites

Has anyone used Dream Art Photography for their wedding? Back in March, we signed a contract with Ocean Photography because we really liked what we saw in the webiste. It was booked through the resort. I got an email yesterday from Dream Art confirming our package. It's two weeks from our wedding and NO ONE informed us that our photographers had changed. I'm getting increasingly frustrated with the wedding coordinators at this resort. I still haven't heard from our on-site coordinator and we leave in less than two weeks...

Link to comment
Share on other sites

Has anyone used Dream Art Photography for their wedding? Back in March, we signed a contract with Ocean Photography because we really liked what we saw in the webiste. It was booked through the resort. I got an email yesterday from Dream Art confirming our package. It's two weeks from our wedding and NO ONE informed us that our photographers had changed. I'm getting increasingly frustrated with the wedding coordinators at this resort. I still haven't heard from our on-site coordinator and we leave in less than two weeks...

I'm getting married in August and had been in contact with Ocean. I just emailed back earlier this week to officially book them and was informed they have been replaced by Dream Art. I have checked out their website and like heir work, but I am frustrated because now we are going to end up paying about $400 more than we originally thought. Regardless, I'm still going to book with them because I don't want to have to pay a vendor fee to bring anyone else in. Please let me know what you think of their work!

 

Also, I was getting frustrated because my wedding is less than 60 days away and hadn't heard from an on site coordinator so I can't even imagine your frustration! Good luck!

Link to comment
Share on other sites

That's interesting. Yes, no one cared to tell us that the photographers had changed. We have already paid for the photographers as part of our final bill. It was pretty sneaky they sent our contract but changed the name of the photographers so I had to go back in our emails and check because I didn't recognize the name.

 

I'm hopeful my wedding will be good but I'm getting frustrated with the lack of response from the coordinators at Moon Palace. It's Sunday now and still no response which means I'll have just one weekend before we go to get everything ready once I get my questions answered about our ceremony and reception!

I'm getting married in August and had been in contact with Ocean. I just emailed back earlier this week to officially book them and was informed they have been replaced by Dream Art. I have checked out their website and like heir work, but I am frustrated because now we are going to end up paying about $400 more than we originally thought. Regardless, I'm still going to book with them because I don't want to have to pay a vendor fee to bring anyone else in. Please let me know what you think of their work!

 

Also, I was getting frustrated because my wedding is less than 60 days away and hadn't heard from an on site coordinator so I can't even imagine your frustration! Good luck!

We didn't get the name of our on-site coordinator (Josephine) until 30 days before the wedding. I've sent three emails and not one word still! Not even an introductory Hello. We get married in less than two weeks!

Link to comment
Share on other sites

Looks like we're all on the same boat. Dealing with these coordinators has been the most stressful thing ever but Hoping everything turns out great for everyone.

 

 

Sent from my iPhone using Tapatalk

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...