Moon Palace- 2014

[HayleyJ]

Hi everyone, my wedding is booked for November 25 2014 at the moon palace. We have just been assigned a wedding coordinator but haven't spoken to her yet. Any advice for the best questions to ask? I see above they can change your date and time that is scary!

[shan0487]

Yes 39 of our 41 people booked directly through our travel agent and the other two booked last minute by other means.

 

Quote:

Originally Posted by lastminbride 


Britt and Shannon - So did all your guests book through the same TA?

- Britt - Are the exceptions for the vendors (photographer, florist) listed on your wedding contract?

Julie - Yes, I'm getting married in the chapel and got to see it. I'm also doing an indoor reception and saw the two ballrooms I want. Cocktail is still up in the air. Everyone is so nice.


Those of you that have menus, etc... Can you email them to me please? [email protected]

I'm editing/negotiating the contract now and want to close any loopholes through which they can unexpectedly charge me for things.


PS - The first draft they sent me sais they can change the Date, time and location of the wedding anytime. ?!!!! YIKES!! Was this on everyone's contract?

Hugs girls

[lastminbride]

Shannon,

So did you have to pay extra for the two that booked through other means for their attending your private events?

 

Thanks so much,
Hellen

[charmedhk]

Quote:

Originally Posted by Vivi224 
 

Hi charmedhk,

I'm also getting married there on June 7, 2014! I'm having a Catholic ceremony at the chapel.

 

Hi Vivi224,

 

Congrats!! what section of the hotel will you be staying at?

[shan0487]

Hellen,

 

No I did not- I just told my wedding coordinator how many people I had and she did not ask anything else!

 

Shanna

 

Quote:

Originally Posted by lastminbride 
 

Shannon,

So did you have to pay extra for the two that booked through other means for their attending your private events?

 

Thanks so much,
Hellen

[Vivi224]

Quote:

Originally Posted by charmedhk 
 

 

Hi Vivi224,

 

Congrats!! what section of the hotel will you be staying at?

Hi charmedhk,

 

Our group will be staying in the Sunrise section. We're having the ceremony in the chapel at 5pm, cocktail hour on the chapel gardens at 6pm, and reception on the grand terrace 7-11pm.

 

How's your planning process going?

[lastminbride]

Thanks Shanna, This is such a relief to hear!

[lastminbride]

Girls - I'm so sad and almost ready to quit on Moon Palace. ( Trying to sort out the Wedding Ceremony Contract with them has been a nightmare. Instead is removing a clause about an extra fee per hotel guest not booked through the group booking, they add this: Any other item not mentioned in this agreement is not part or included in the package, extra charges would apply. Did you girls have to go through all this?

[charmedhk]

Quote:

Originally Posted by Vivi224 
 

Hi charmedhk,

 

Our group will be staying in the Sunrise section. We're having the ceremony in the chapel at 5pm, cocktail hour on the chapel gardens at 6pm, and reception on the grand terrace 7-11pm.

 

How's your planning process going?

Hi Vivi,

 

Planning is going okay, alejandra takes a while to get back to my emails, I am going to call them tomm. The locations are still not confirmed, We are trying to have a indian weddding in the morning at 10 am at tucan gazebo, lunch at tucan terrace and reception indoors.  We will be staying in the nizuc section.

[Britt]

Quote:

Originally Posted by lastminbride 


Britt and Shannon - So did all your guests book through the same TA?

- Britt - Are the exceptions for the vendors (photographer, florist) listed on your wedding contract?

Julie - Yes, I'm getting married in the chapel and got to see it. I'm also doing an indoor reception and saw the two ballrooms I want. Cocktail is still up in the air. Everyone is so nice.


Those of you that have menus, etc... Can you email them to me please? [email protected]

I'm editing/negotiating the contract now and want to close any loopholes through which they can unexpectedly charge me for things.


PS - The first draft they sent me sais they can change the Date, time and location of the wedding anytime. ?!!!! YIKES!! Was this on everyone's contract?

Hugs girls

Hey sorry it's been so long! Only 2 of our guests didn't book through the same travel agent. I was going to do what Shannon said and not mention anything and hope I don't pay extra for their dinner! 

To be honest (I know I sound stupid/crazy) I've never seen my contract, my TA has all of that. They did tell me who I could use without being charged the outside vendor fee and I have all my emails in a file of what they have said the cost would be for the other vendors I've chosen. They seem like they wont go back on their word if you have it in writing so my whole wedding file is coming with me in case they try to change things up when we go to pay!

For the menus, did you want the one for over 50 ppl or the one for 50 and under?

 

Britt