Emeline is leaving the Hilton

[NYJen]

I just sent Emeline an email to follow up on some wedding stuff and she replied letting me know that October 19th will be her last day at the Hilton. She is leaving "for a new project."

 

Carolina Solis will be the new wedding manager. Mara Perez will be the new wedding coordinator. She is the new direct contact for all brides to be.

 

Did any other Hilton brides know this?

[Golden]

Hi, Jen

 

I did recv a email from Emeline stating that Mara will be the new contact for my my wedding. She did not mention that she was leaving. Mara seems to be good about responding to emails.

[NYJen]

Quote:

Originally Posted by kendra Hi, Jen I did recv a email from Emeline stating that Mara will be the new contact for my my wedding. She did not mention that she was leaving. Mara seems to be good about responding to emails.

Do you mind telling me when you received that email. Makes me wonder if I hadn't sent Emeline an email today, was she ever going to tell me

Thanks!

[Alisarosenbaum]

I also only received an email from Emeline after I sent her an email, which was yesterday. I have emailed Mara several emails and have not heard back, so I am getting really nervous about this transition!

[Golden]

Quote:

Originally Posted by JenandBrendan Do you mind telling me when you received that email. Makes me wonder if I hadn't sent Emeline am email today, was she ever going to tell me Thanks!

I received the email last week after I sent a email to Emeline asking some questions about my wedding. So it makes you wonder was she going to inform everyone who have booked the hilton for their wedding.

[Alisarosenbaum]

Ughhh...I leave in 4 weeks for my wedding. Worst timing!

[NYJen]

Quote:

Originally Posted by Alisarosenbaum I also only received an email from Emeline after I sent her an email, which was yesterday. I have emailed Mara several emails and have not heard back, so I am getting really nervous about this transition!

Emeline copied Mara on her email to me and suggested that Mara and I set up a conference call. I agreed and then Mara emailed me and we set up a call for Monday. She's reading her emails now. Are you sure you have the correct address for Mara?

[Alisarosenbaum]

Is it "Mara Perez" <[email protected]>? I also wanted to arrange for a conference call with her.

[gkashmira]

FYI: Mara worked with Emeline for my wedding and she was very, very nice.

[NYJen]

Quote:

Originally Posted by Alisarosenbaum Is it "Mara Perez" <[email protected]>? I also wanted to arrange for a conference call with her.

Yes, that's the correct address. Try again. If you don't hear back from her by Monday morning, I am having a conference call with her that afternoon at 11:00AM Cabo time. I can mention to her that I know you and you are waiting for a response from her. OK?

Quote:

Originally Posted by gkashmira FYI: Mara worked with Emeline for my wedding and she was very, very nice.

Thanks Kash, that makes me feel SOOOO much better.