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Newbie: Playacar Palace March 2013

Chyna2012
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alanak
alanak

Hi everyone,   I got married at Playacar Palace on April 27, 2013. We were there from Wed April 24 to Wed May 1. We had 48 guests total. I need to write a full review still, I have been so busy si

Matt Adcock
Matt Adcock

Hi Travelbugg,   This green space is located just a few steps away from the hotel. It's a great area for cool pictures and even has a few mayan ruins. Check out these images:      

GenieBelle
GenieBelle

Hi DW Bride 2014 Thank you we are so excited!! I picked Playacar Palace because of the location (close to lots of things but out of the hussle bussle of Cancun (party alley)), its size, its practi

AmandaPierson

AmandaPierson

Posted
Posted

Hey there!  I'm not Canadian but we've done all our booking through a Travel Agent and have been guaranteed the complimentary add ons.  Just make sure you confirm it with the TA in the beginning, you will likely go through group contract info, etc.

 

Good luck!

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TraceyT

TraceyT

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Posted

Hey CodyROJO!
Firstly, way to go on taking charge with the planning :)

 

Secondly, I have asked the person in charge of wedding booking (Gilberto) multiple times (because I'm paranoid like that) and he has said that as long as all the bookings are coming from one place (ie. travel agent, aircanada/westjet vacations) that the group benefits (free private events and room nights) will be honoured. He said the complimentary room nights must be credited by the package provider, if you go through one, and that they are obligated to honour it.

 

We are going through a destination wedding travel agent at AMA getting a package from westjet and westjet has said we have to decide between their group bonus (1 free trip for every 15 people booked, max 2 free trips) and the resorts group bonus (the free room nights based on group size). So we are going to go with westjets bonus I think.  It would be awesome to get both group benefit bonuses but I think that's asking for too much ;) At least we will get the free private events.

Originally Posted by CodyROJO View Post

Hi all.

 

I am new to the thread and looking for some advice.

 

There doesn't seem to be many grooms on here but, I'm all you blushing brides can assist.

 

I have taken on the planning for my fiancee and I and have some questions for the brides in Canada.

 

Did any Canadian brides book through a local travel agent and receive the complimentary cocktail reception and dinner based on room nights?

 

I have read that you are only entitled to get the complimentary services if you book directly through the resort.

 

Can anyone help?

 

Thanks all.

 

Hey Sparklej18!

I know how you feel, we just booked for 1.14.14 a couple weeks ago and I'm realizing that that isn't so far away! What have you got planned so far?

Originally Posted by sparklej18 View Post

Hello pp brides I haved booked my wedding for 4.27.14 I have lots of work to do
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TraceyT

TraceyT

Posted
Posted

Hmmm I wrote a post already but even after a day it never showed up.....

Any way I'll try again.

 

CodyROJO

I asked the wedding bookings guy for the Canada section (Gilberto) multiple times (because I'm paranoid like that) how the group benefits work and he said as long as your group is booked through one portal (ie. travel agent, air canada vacations groups/westjet vacations groups) and you have a group booking # then you will be able to get the benefits. You also don't need to have a booking number right away, it can be added later. He said for the free room nights the package provider must honour the deal. We are going through a destination wedding travel agent with AMA (after trying to do it myself, and speaking with several other travel agents) using a westjet package and westjet said we have to choose between their group bonus (book 15 people 16th travels free, max 2 free people per group, group leader is credited the amount 21 days before departure) or the resorts bonus (for every 10 people, 1 persons share of a room free). I think we are going to go with wesjets bonus.....

Talk to the wedding booking people and ask them, its best to get it in writing up front so you have something to cover your butt if they try to go back on it.

Good on you for taking on the planning!

 

Originally Posted by CodyROJO View Post

Hi all.

 

I am new to the thread and looking for some advice.

 

There doesn't seem to be many grooms on here but, I'm all you blushing brides can assist.

 

I have taken on the planning for my fiancee and I and have some questions for the brides in Canada.

 

Did any Canadian brides book through a local travel agent and receive the complimentary cocktail reception and dinner based on room nights?

 

I have read that you are only entitled to get the complimentary services if you book directly through the resort.

 

Can anyone help?

 

Thanks all.

 

sparklej18

I know how you're feeling, we just booked for 1.14.14 a couple weeks ago. I'm feeling waaaaaay behind compared to most of the other brides to be on here :) What do you have planned so far?

 

Originally Posted by sparklej18 View Post

Hello pp brides I haved booked my wedding for 4.27.14 I have lots of work to do
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CodyROJO

CodyROJO

Posted
Posted

Hi TraceyT.

 

Thanks very much for the reply and the kind words.

 

This has been quite the process.

 

I think I've confirmed through our TA that since they deal directly with the resort and book a large amount of rooms and they/we have a contract with the hotel, we are entitled to those complimentary private functions.

 

I have contacted our TA regarding the 7 complimentary nights based on our accumlated room nights.

 

I have now started contacting DJ's and Photographers and their prices are absolutely REDICULOUS.

 

But, such is life.


Thanks again for your reply.


Much appreciated.

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