Jump to content

'Missing' part of my sample sale dress - what to do?


Recommended Posts

I recently attended a bridal show where a local bridal salon was having a sample sale...and I found my dress! It wasn't one I'd seen or tried on before so it was a crazy, wonderful surprise, if not a little stressful too - there was only one, and it meant taking it home with me that night! I absolutely love it though, it's the perfect combination of everything I wanted, and the only thing I would do to it, is add a sash.

 

The labels had been removed from the dress, so I called the store in the following days to ask who designed it, and found out it's a Sottero & Midgley. I then looked it up online only to get another surprise - it comes with a beautiful sash and exactly what I wanted! So I called the store back and they said they weren't sure where it was, or if they even still had it, but that they'd take a look around.

 

The store isn't getting back to me, which I take as a sign that they don't have it. I understand that the risk of buying a sample dress is that it likely won't be perfect, but is it right that an element of the dress is missing entirely? Has anyone encountered a similar situation? They are an authorized distributor of Sottero & Midgley dresses and they would have received the dress with the sash, so I feel they owe me a sash. I'm even willing to consider a different one.

 

My first thought was to contact the manufacturer and ask if the retailer is responsible for selling me the complete dress (even as a sample) but I can't find any contact info - they defer consumers to their local authorized retailers. I would imagine all authorized retailers are supposed to sell the dresses as designed by the manufacturer, or find a solution if they can't (e.g., request another belt) which I will ask of the salon…if they ever get back to me…

 

Thoughts? Thanks in advance!

 

 

 

 

 

Link to comment
Share on other sites

honestly i'd keep on the store, maybe ask for a manager if you haven't yet spoken to one.  just ask if they don't have the original if they could get a replacement or something.  are they OBLGATED to?  i'm not sure, since you saw and bought the dress w/o the sash its usually an "as is" thing, right?  but i think they SHOULD get you a sash.

Link to comment
Share on other sites

Thanks AnnR, I appreciate your thoughts.

 

Originally Posted by AnnR View Post

honestly i'd keep on the store, maybe ask for a manager if you haven't yet spoken to one.  just ask if they don't have the original if they could get a replacement or something.  are they OBLGATED to?  i'm not sure, since you saw and bought the dress w/o the sash its usually an "as is" thing, right?  but i think they SHOULD get you a sash.



 

Link to comment
Share on other sites

  • 2 weeks later...

Fashion changes in wedding, you can easily find that a kind of things like wedding dresses in TOPB2C ,which is popular today but next day, for those people who have great interests in wedding apparel, They have to pay much attention to the fashion trends of wedding accessories, wedding party dresses, bridesmaid dresses, flower girls dresses and even the Maternity Wedding Dresses. Believe me, in TOPB2C you can always find the one you like best. People speak highly of this kind of clothing. If you choose it, you can see what a wise choice you have made.

White-V-Neck-A-line-Satin-Beaded-Wedding-Dress-132142-1.jpg

Link to comment
Share on other sites

Link to comment
Share on other sites

Do you favor playing video games? If the answer is "Yes", then you must need a variety of computers and networking equipment, like keyboards,mice and input, microphones, headsets, and other computer components. You can also decorate your computer in various computer accessories or ipad and tablet accessories. During this process, you also need scanners, drives and storage, flash memory drives, cables and connectors, laptop cases and bags, mouse pads,mats, laptop batteries, usb hubs, laptop adapters and chargers, laptop cooling pads, led laptop lights, memory card readers, laptop mounts, video projectors, speakers. All these can be full of novelties to function as networking and communications. Sometimes, you also need use discount Tablet PC, eBook Readers, PC Laptops and Netbooks.etc.

 

1322967946_6.jpg

Link to comment
Share on other sites

  • 2 weeks later...

Thanks Stella. You are right, I purchased it 'as is' but I guess I never expected a sample sale dress would be missing something.

I've continued to call/email the store. They haven't returned my calls, but their last email said they were still looking. I will keep on them for sure - at the very least I would like them to contact the designer and request a replacement.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...