Finally narrowed down to 2 resorts....I hope! Dreams Riviera Cancun vs Moon Palace! Chime in!

hansen6 · September 29, 2011

So after tons of research on pricing, beaches, family friendly, incentives, and so on, I have narrowed down my pick to Dreams Riviera Cancun OR Moon Palace. I am fortunate that we already have a trip to Cancun area planned for 5 weeks from now so I can tour them but am anxious to hear from others why you chose either of these resorts OR picked another one over 1 of these two. Pros? Cons? to each? And if anyone wants me to find out anything on these while I am there in person let me know and I will do my best!

10 months better go fast!!

Becky

Ecofrugal · September 30, 2011

I haven't been to Dreams but I have been to Moon Palace. Here are some thoughts...

-It's a really, really big resort. It's actually like 3-4 resorts sort of put into one. I can't remember what the name of the section we stayed in was, but it's the section with the animal buildings. I don't remember the room number, but it was the second floor of the building with the red bird sitting on a green twig. Helpful? Haha! Anyway, we had a great view of the Catholic wedding gazebo and watched several weddings from our balcony. I love how they bring brides up in the horse drawn carriages. Anyway, my biggest complaint was the size. It took forever to walk anywhere and you had to wait forever for a shuttle. My friend was 24 weeks pregnant when we went and it rained almost the whole time we were there (mid-April). The tiles they use for the outdoor walkways get EXTREMELY slippery when wet (I doubt they were made to be outdoor tiles!) so we would walk everywhere using the covered walkways so it took us at least 7-10 minutes to get anywhere on our side of the resort.

-The rooms are AMAZING! I think we booked the lowest level resort view room, but we could still see part of the ocean from our room. The beds were beyond comfortable! My pregnant friend didn't want to leave because she actually slept well at night in them. The hot tubs in each room are amazing even though it's a *little* odd that they are in the middle of the rooms. We only used it one night but it was nice.

-The food is fantastic. We would always go to a restaurant for "first dinner" and then a few hours later order room service for "second dinner" (pregnant friend, remember?). I enjoyed every meal, although the room service quality and timing went downhill later in the week as the resort filled up more and since it was raining I think more people were ordering. Still good though.

-Free calls to the US and free internet (in 2010 anyway) are a huge, huge bonus! I was able to call clients and do some work online while I was there without spending any extra money.

-GREAT pools! But during our stay the beach was closed so we couldn't enjoy that. The rain brought up a bunch of muck and they didn't clear the sea weed off the beach the whole time we were there which was a little disappointing. Even if we could go in the ocean I still would have liked to lounge on the beach, but they didn't even put the chairs out. The pools made up for it, but it wasn't the "beach" trip I was expecting.

But even the bads (a little too big and it rained almost the whole time) didn't spoil all of the amazing goods for us. And I really, really like how they do weddings. If you want to be treated like a princess I recommend getting married here!

Moments That Matter · October 6, 2011

Congratulations and welcome to the forums! Have fun with your site visits. Both are great resorts!

One thing I can tell you that might be a concern... is Dreams Rivera Cancun has a hidden 30% vendor fee that they ask for. So... if you looking at hiring a photographer or DJ... this can be a very expensive extra cost. Look into it!

Best of luck with all your plans.

Linkn

FutureMrsF · October 6, 2011

I'm down to 2 resorts too. I have plenty of time so I'm not too concerned about picking my final choice. One of my options is Moon Palace and my one hesitation is that it's so big as Ecofrugal said. But you'll be there soon and can decide for yourself! Let us all know how it goes and what you think.

hansen6 · October 6, 2011

The 30% is good to know! OUCH! I just keep thinking with the $1500 resort credit, one can't go wrong picking on the Palace resorts, but which one?? Moon seems huge and from what I am hearing is but I guess I will see once we get there. I e-mailed BOTH about visiting and of course, no replies! I understand they are busy but.... If you don't mind me asking, what is your 2nd choice?? I need to decide once we get back on November 6th. We are staying at Gran Caribe Real on a special I got from Eversave and my friend is getting married at NOW Sapphire but I won't choose either of those....

Thanks for the input!! If I have to remove Dreams Riv as a choice and I don't like Moon Palace when we visit, I don't know what I am going to do!!

Becky