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Beach Palace Cancun Brides


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I was wondering if any if you have experience with the hotel charging guests who booked outside of your group additional fees for attending your private events? It seems rather ridiculous given the guest are staying at the hotel but decided to book their stay through another travel agent. How strict is the hotel on this policy and do they charge the individual guest or the bride/groom? Thank you!!

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@perinjay- I have nayeli! she hasn't responded to me at all! and when I do write to her, her automatic e-mail pops up that she is out of the office. I agree- it is just added stress, I want to make sure she knows exactly what I want. She told me that they had a gazebo, then my TA went there and said there was no gazebo. I e-mailed her and she told me there was and said see attached photos, I opened the photos up and they were pictures of the pure collection there was no gazebo even in the picture!! I was so confused. She also told me to see attached pictures of the pure collection, and when I opened the photos up it was actually pictures of the pearl shimmer collection. She is causing me to stress out. I have contacted my TA  and asked her if I could get a new WC.


@ ABfuturesulli I believe as long as the guest is at the hotel it doesn't matter if they booked with your group or not. The only time you get charged additional fees is if the guest are coming from different hotels.

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Hi Ladies @@jj575757 @@ABfutureSulli

 

I was at Beach Palace a couple of weeks ago for my site visit. There was no gazebo up. I think they only put it up at the time of event. Also, when she showed me photos, it was the same chocolate bamboo structure as before. I met with Gama and Zuniga and they showed me different ways to decorate it.

 

As far as guests who don't book with wedding group, yes you do have to pay the private event fee for them. The way they see it is that if you earn a free event because of your wedding group room nights, then only those that contributed to those room nights qualify for that event. So those that book outside of the group aren't included and have to be paid for. I'm not sure how they would track that. I didn't ask. If you don't earn a free event, then you would have to pay say $55 per person private event fee (reception) for all of your guests, whether in the group or not. Hope this helps. Thanks. 

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hey everyone! thanks for the responses. @missamber this is the response I got from My WC...

 

please note that the gazebo changed and now is White.

 

AND THAT WAS 2 WEEKS AGO! STILL HAVENT HEARD BACK FROM HER LOL I have no idea what she is talking about! I wish she would respond so I could get an idea of what I want. DId you see the crystal tear backdrop they have that comes with the pure and pearl shimmer collection? If so was it nice?

thanks!

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Has anyone brought or is anyone bringing their own chair sashes for the reception?  I'm wondering if it will be too much of a hassle to bring them and put them on chairs myself or have a friend do it... Latinasia does not offer them to rent.

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