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The new Paradisus Playa del Carmen (La Perla and La Esmeralda)


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Originally Posted by maylin6282013 View Post

 

Hi ladies , i am leaving next sunday and havent heard anything either from the wedding planners  our wedding is two weeks from today ! yikes

WE are having 75 people at the wedding ! hope to meet you girls there !!!

Lets try not to panic LOL ! and enjoy ! it is what it is and at this point stress will ruin the experience !

i will keep you girls posted if i get a call :)

good luck !!!

 

Good luck!  I hope it is beautiful and everything you have dreamed of! :)

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any reports of mosquitos in Paradisus? Esp Gabi bridge?  About what time?

 

I wish all you upcoming brides lots of luck. I'm nervous going down there only to see a disaster. I'm still going to hold out hope that it all pans out in the end.

I haven't had much luck. Jessica has been helpful but she can only do so much from Miami.  What often gets lost in translation are the details. Remember the game Telephone as a kid? line up a bunch of kids. The very first person in line whispers a phrase and it goes tot he next kid. then the last kid yells out the phrase and it's nothing even close to the first phrase.

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Originally Posted by aury1214 View Post

 

Hi ladies, I need some help. I am scheduled to go to Paradisus on the 24th of this month for my site inspection. However I have not been able to reach anyone from the resort to arrange the details  of when I am there such as food tasting menu etc. I was previously talking to Ana Garcia but when I emailed her with my menu options I received an email back that her email is down. I also tried emailing my wedding coordinator Jessica but am still to hear a reply from her. I am a bit anxious because I would hate to visit the resort and not be able to accomplish anything. If anyone has another contact email for this please let me know. Also if any of you ladies have a contact email for the spa, I would like to schedule pre makeup session. thanks so much ladies

 

 

 

ask them about including a cake tasting my planner who no longer works there either forgot or didn't plan one. we ate the delicious foods but no cake. so when i asked her a few hours after it concluded she said just come back and do it the day before your ceremony. What the?? oh well. that's how people roll down there I'm guessing. it's like whatever.

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Hi ladies!!! We are here in Mexico and honestly let me tell you the resort is unbelievable! The people here really do work hard and try to make sure any issues are resolved immediately! A few things to let you all know: 1. I don't think that Ana work here any more - we were then put with Evelin however since I called the resort a few times before we left to let them know I was beyond frustrated we received no response from anyone - we have been working with the Romance manager Pilar - she is the sweetest woman and I'm hopeful everything will turn out perfect. 2. I personally have not noticed the Mosquitos - randomly saw a few red bites on one leg today but they aren't itchy! One of my bridesmaids though her legs are covered - thinks it was from being on the balcony before it stormed! 3. I haven't tasted any of the food for wedding tomorrow but judging from the buffet and dinner at the market I know it will be delicious! 4. Last point of advice I have for ladies right now is to make sure you print off any important email convos either with Jessica or Ana before she left. I had almost everything printed but Pilar had no idea of our seating charts etc which they needed since we are offering different choices for dinner. I was able to print it for her yesterday no problem in the Romance office but just good to know that they may not have your previous correspondence if it was with Ana. I just hope the weather holds out for us tomorrow! Saturday afternoon and yesterday were gorgeous - today there was an early down pour before lunch and its slightly sunny but mostly overcast now! And lastly the beach is really really nice - FAR better than where I was in the Mayan a few years ago - there are a few rocks but don't listen to trip advisor - all of us enjoyed the ocean most of the day yesterday with no issues! You do need to watch where you are going but you can definitely tell where the rocks are so don't worry!! Well wish me luck tomorrow I marry my best friend and I cannot wait!! Lets just hope like I said the rain holds off!! Oh and if you are planning Gabi bridge and it does rain they can do it in The Grill on the La Perla side - it faces out towards the bridge and Gabi club seating!

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Originally Posted by jennmariegarcia View Post

 

Hi ladies I have a question regarding the DJ. I was contacted by JSAV and there pricing for 3 hrs starts at $1350 and do not include Labor, Transportation, 15% Service and 11% Tax Fees & his pricing states "Packages for Playa del Carmen have additional costs"

However The customized wedding extras form which I received from the Romance Department when I 1st booked my wedding states : Standard Package starts at $1000 and includes 3 hours of DJ, DJ equipment, 2 speakers, wireless microphone & 8 LED lights. I don't understand the discrepancy in pricing? Can there be another DJ company for Paradisus? This is a big difference in pricing and I don't understand why the company that the Romance Dept recommends states that they charge extra for Play Del Carmen weddings? Also does anyone have the email address or contact info for the Spa at the resort, I wanted to get pricing and see if they would offer a discount if I bought several spa treatments (I wanted to give spa treatments as a gift to our parents and siblings). And Im not sure when I would need to book my hair and makeup appointments for the wedding day and trail run. Thanks, any info you guys have will greatly help!   

 

not sure if you heard back. i got them to stick to the 1000 but they still tacked on insane tax and fees so it came to 1250. if you don't scrutinize they will try to rob you blind. they hope people don't try to look in detail because they like to get as much as they can. VERY SHADY people

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Originally Posted by imnotarunner View Post

 

Hi ladies,

does anyone have Paradisus management's email? I am very unhappy of how our wedding is being handled. It's not being handled to be honest. I won't go into detail but I will once my wedding is over with.

 

I would contact the Miami people.  I had a minor issue and they dealt with it very quickly!

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