Air Canada Vacations - Bride and Groom Executive Class Upgrade

[torilynnsmith]

Sorry I meant you personally... I know what my TA told me which is 20 people

Originally Posted by Avens 

To be honest, no idea! I have 29 booked on ACV - you'd have to ask your T.A.
 

 

 

[emilyjane]

Thank you for making this a thread and drawing attention to it.  I've now inquired with my TA, and she is checking into it with ACV.  Can't wait to find out if we'll get the upgrade to executive- it would be a nice way to start the wedding week!

[canadiangirl]

Tori:

 

I was talking about you and this situation to my TA on friday lol and this is what she said to me....

 

there is a board that deals with complaints just for the TA's she said that your travel agent should be telling you in advance about all vacations taken/taking as well as her replacement for such an occasion as well, if you are having issues and problems such as you are.... she said you should be calling and reporting them. even if she is an independent agent.

 

i guess its like the BBB for TA's, im not sure how your name came up in our conversation lol but i thought this might help you out ... or even other brides who use her later.

[Sheena2011]

Here is what my TA just got back to me with: "I just  heard from Air Canada Vacations and they said the you did not qualify for the Business class upgrade because you are flying to Cancun and this promo does not apply to Cancun destination. If you wish to upgrade to Business class is an additional of $ 500.00 per person." Darn!
 

[Coco YUL]

Cancun is a daily flight from YYZ, YUL... that's probably why...

[luvmoo]

500 per person?!?!?!?!?!?  even if we were to pay for the upgrade, the upgrade is 299.00 per person plus taxes..  wow.. i am sorry to hear that you don't get the free upgrade   but i would look on air canada and double check the cost for the upgrade.. cause 500 per person is not right... unless they change that between flights to Jamaica verses flights to Mexico...
 

Originally Posted by Sheena2011 

Here is what my TA just got back to me with: "I just  heard from Air Canada Vacations and they said the you did not qualify for the Business class upgrade because you are flying to Cancun and this promo does not apply to Cancun destination. If you wish to upgrade to Business class is an additional of $ 500.00 per person." Darn!
 

 

[emilyjane]

It sounds like we are all getting different stories from our travel agents.  I talked to mine and she checked with Air Canada, and they said that only the bride and groom would get flight upgrades, and only after 25 people have booked.

 

[luvmoo]

Wow.. you are right!! I get the free executive upgrade.. and once i got 20 people booked, i got to upgrade one more couple to executive class.. When i asked about the free trip for every 25 people or what not, my TA told me that we don't get that promotion as it is only for certain resorts. She told me that if we had booked with the Gran Bahia Principe in Jamaica then we would have gotten that promotion also, but because we chose the Iberostar we are not eligible for that promo.
 

Originally Posted by emilyjane 

It sounds like we are all getting different stories from our travel agents.  I talked to mine and she checked with Air Canada, and they said that only the bride and groom would get flight upgrades, and only after 25 people have booked.

 

 

[Sheena2011]

I really could used the extra wedding allowance, but I guess I'll be sharing bags amongst everyone!

[luvmoo]

Hey Guys!!! 

Soo i heard back from my TA today... and i am SOOO happy!!!!!!!  i get the upgrade to executive class ( which i already knew as i had that from the start) AND i get the 1 free trip for ever 26 peeps booked!!!!!!!!! that soo made my weekend! below if her exact email  paragragh pertaining to that portion.. now i kept the totals in there of the amount we receive however please keep in mind that every trip is different cost excluding or including upgrades etc.. so this may not be the amount that you would receive... i just want to make that clear hahah

SOOOO the long and the short of it is: it really does not hurt to ask your TA!!!! like mine says below, they didnt have it posted anywhere.. so you need to ask if it is not mentioned.. make your TA look into it!!!!! it is soo worth it!!!!

 

Hi Jennifer,
 
Air Canada Vacations said that you do receive 1 free for every 26 passengers booked! I apologize for this since they never had it on any of the contracts and they had to search for it. The total credit is $1914 since it does not include taxes. This amount is sent to you by cheque after you travel. It is done this way in case any guests cancel and the total amount is less than 26 then I have to ask you for an extra $1914. It’s a nice bonus to receive when you get back from your wedding.

 

 

Hope this helps!!