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Hey all! So I was able to get the adjustment because I did sign my contract in 2011 and was unaware of all the new regulations. I will be definitely calling the hotel directly from now on, since they probably have aclearer and more accurate information.

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What a relief! I was a little worried about that. Not so good for any one who signs a new contract. The unlimited events perk is one of the things that motivated me to book my wedding at this resort.
 

Originally Posted by Vane23 View Post

Hey all! So I was able to get the adjustment because I did sign my contract in 2011 and was unaware of all the new regulations. I will be definitely calling the hotel directly from now on, since they probably have aclearer and more accurate information.



 

 

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Vane23:

What did you get adjusted? the 3 hr max hrs per day unlimited function? or the photographer/day pass issue?

I have over 70 people (paid in full) & we signed the contract over a year ago. So we totally qualify for the unlimted function & booked the reception for an additional 4 hrs (we have to pay extra for those 4 hrs though).

My travel agent (who rocks!) sent an email to a Palace Manager related to my issues- not getting answers/responses from Renee & I instantly got a msg from another wedding coordinator who plans to "assist Renee" in my planning. My wedding is less then 2 months away & I had a million questions. She wouldn't respond to any emails & when she did, it was "see the new wedding collection attachment". No help whatsoever!

Hopefully my next "conference" will go better!!
 



 

 



 

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Hi!

she adjusted the 3hr max per day so now my cocktail hour is tentatively (still adjusting times): 6-7pm and reception 7-12am, any additional hours after 12 am are extra. She also said for my photographer a day pass or minimum of 1 night stay was ok. I'm saving every single email just in case! :)
 

Originally Posted by sunlover View Post

Vane23:

What did you get adjusted? the 3 hr max hrs per day unlimited function? or the photographer/day pass issue?

I have over 70 people (paid in full) & we signed the contract over a year ago. So we totally qualify for the unlimted function & booked the reception for an additional 4 hrs (we have to pay extra for those 4 hrs though).

My travel agent (who rocks!) sent an email to a Palace Manager related to my issues- not getting answers/responses from Renee & I instantly got a msg from another wedding coordinator who plans to "assist Renee" in my planning. My wedding is less then 2 months away & I had a million questions. She wouldn't respond to any emails & when she did, it was "see the new wedding collection attachment". No help whatsoever!

Hopefully my next "conference" will go better!!
 



 

 



 



 

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