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2012 Barcelo Maya Palace Brides!!!


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I had started planning my wedding nearly a year in advance. My WC is Gabriela, and I would wait about 2 weeks for a reply in the beginning as well. Once she sent the 'planning spreadsheet' it made it a lot easier as all of the basic info and planning steps are right there for you. Replies were still slow, but eventually all of my questions were answered.

If you have any specific questions I would be happy to try and answer for you. We are leaving in 20 days :)

Good luck and congrats!!

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Have you been on the other Barcelo thread, I know its not specific to 2012 brides but it is excellent, whenever I am looking for something the answer is usually on that one.

http://www.bestdestinationwedding.com/t/21746/barcelo-maya-palace-brides-post-here-d/2880#post_1743101

 

I posted the menu for 2012 on the other thread if you want to see your options (if you haven't already received it from your WC).

 

Our wedding is Nov 29, 2012, our planner is Victoria and so far she has been quite excellent with getting back to us. I am trying to just remember all the ladies on here who say that everything works out in the end and to relax for now as the coordinators are super busy.

 

Originally Posted by mrsbrownie12 View Post

Hey guys! I am new to this forum but was hoping I could get a lot of god information about weddings at the Barcelo Maya Palace. We are getting married on December 12, 2012!! I know it is super early, but I am already trying to plan some stuff, and it seems my coordinator is in no hurry. It takes about 2 weeks for me to get a 1 sentence response. Did anyone else have this problem? My coordinator is Xhail.

 

Thanks girls :)

BB



 

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Has any Brides out there heard from Xhail?!?! It has been over a month since I heard from her and usually it takes a couple weeks but NEVER this long....I am right in the middle of planning and she won't answer back!! I'm going crazy not hearing ANYTHING!! Just wondering if anyone has been in touch with her I'm worried about her and I'm beginning to wonder if she is still at Barcelo...But I know I am most likely stressing over nothing (at least I hope so) cheesy.gif

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Yikes!  We are planning our 10/20 wedding with Claudia and while she sometimes takes up to a week to get back with us, it's never taken her a month.  Maybe you can email the wedding planning email address there directly?

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WC is Claudia also, and as mentioned before she can take up to a week to repy. I find the best way to get an answer from her is to keep the emails quick and to the point and I only ask one thing at a time! I know that may sound crazy but that's the best way to get a quick response. We are getting married Nov. 8th!! Can't wait :)

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Hello mrsbrownie12,

 

 We are getting married at the Palace in July of this year. Xhail is also our WC. I understand your concern with her not getting back to you in a timely manner. These girls are very busy, especially at this time of the year. They are sometimes having 3-4 weddings a day.

I actually called the hotel myself and spoke to Xhail when we first started planning our wedding. She is extremely patient, polite and will work out every single detail needed. I know it could be nervewrecking to not hear from her for a while, but trust me it will come.

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