Moon Palace 2012 Brides

[mrsjdh2b]

Here ya go Bojanglesgirl...........I hope she can get things taken care of for you.
 

Janina Mendoza
Wedding Sales Executive
[email protected]
Miami Office

Tel: 1877.725.4933 Ext 7622

Fax: 305.421.1608
 

 

Originally Posted by Bojanglesgirl 

This has to be the most rediciulous thing that I have ever read!  It's also NOT the first time I've heard of this coming from Moon Palace.  How do they think this is good business? 

 

They can change things whenever they want but they take weeks to months to get back to you!

 

Essential0929 I really hope that work something out with you since you have a contract on file. 

 

mrsjdh2b would you mind sharing janina's contact info, since Lisa won't contact me back I'd love to have someone else to try to speak with!
 

 

[mrsjdh2b]

My FI called her today for me and she's emailing one this week. So far Janina has been extremely helpful! Congrats to you and your future hubby!! Will be looking for pics and a review when you get back.

 

Originally Posted by rae12vb 

You will have to write Janina and ask for a new contract.  I did the same thing.  It's a different contract for a symbolic ceremony but is not a problem.  We are getting married in August 2011 and I switched recently with no problem.

 

 

[Essential0929]

Thanks. I sent one last email yesterday and Lucy got back to me today. I only have to pay the day passes. Yay!!!

Originally Posted by mrsjdh2b 

Start calling.....I realize they are busy but it's a little frustrating when you send emails and it's taking a week or longer to hear back. I'm calling Janina this week. She wants the contract back by the 8th however she hasn't answered my email from last week. (We are changing our ceremony from civil to symbolic. It saves about $600 and we don't have to do blood test here. So we have decided to go to the JP the day before we leave and just not tell anyone.) So I asked her if we needed to sign a different contract and no answer. I'll be calling this afternoon.
 

 

 

[Essential0929]

Thanks. The Weddings department came around and I only have to pay the day passes. I definitely would have moved my wedding had it turned out otherwise.

Originally Posted by Bojanglesgirl 

This has to be the most rediciulous thing that I have ever read!  It's also NOT the first time I've heard of this coming from Moon Palace.  How do they think this is good business? 

 

They can change things whenever they want but they take weeks to months to get back to you!

 

Essential0929 I really hope that work something out with you since you have a contract on file. 

 

mrsjdh2b would you mind sharing janina's contact info, since Lisa won't contact me back I'd love to have someone else to try to speak with!
 

 

[coconoir1908]

Essential0929,

 

who are you using as a DJ? 
 

Originally Posted by Essential0929 

Thanks. I sent one last email yesterday and Lucy got back to me today. I only have to pay the day passes. Yay!!!

 

 

[Essential0929]

DJ Mannia

Originally Posted by coconoir1908 

Essential0929,

 

who are you using as a DJ? 
 

 

 

[Bojanglesgirl]

THANK YOU!

 

Originally Posted by mrsjdh2b 

Here ya go Bojanglesgirl...........I hope she can get things taken care of for you.
 

Janina Mendoza
Wedding Sales Executive
[email protected]
Miami Office

Tel: 1877.725.4933 Ext 7622

Fax: 305.421.1608
 

 

 

 

[coconoir1908]

So are we;-)  Janina said that I had to pay the vendor fee..ugh I despise inconsistency! 

 

Originally Posted by Essential0929 

DJ Mannia

 

 

[beatyea]

Hey girls- for those of you that are booking through MP directly- how long did it take for them to "create" the booking link and give it to you?!?! 

[Bojanglesgirl]

Coconoir1908 I could not agree more.  That has been my biggest frustration dealing with MP so far.  I have had some serious doubts about having my wedding with this group!
 

Originally Posted by coconoir1908 

So are we;-)  Janina said that I had to pay the vendor fee..ugh I despise inconsistency!