Moon Palace 2012 Brides

[Rpc51]

Originally Posted by dzaccaria 

 

They did charge me extra! Only 2 hours were included for us so we extended ours an extra 2 hours as well. They charge $60 per table per hour. We had 5 tables so we ended up paying an extra $600 to extend our reception. I noticed your leaving REAL soon!! Have they not sent you a purchase order yet?

I just received the purchase order this week. That's how I realized they were charging extra for those hours. Seems like everything is going wrong this week . . . extra charges, the mexican restaurant Los Caporales where our welcome dinner was suppose to be held is not available and just found out there is construction on the Nizuc side where all of my guests will be staying. I can't take anymore changes/disappointments.

[mpweddingplan]

Originally Posted by JeanaBeena 

 

Curious how everyone chose to handle the group bookings for their travel. Did you just go through the hotel directly and sign their group contract?

 

I was originally going to do so, but the group rate they gave me is pretty ridiculous. This is what I was given for November 2013 (SLOW season)

 

 

 

All Inclusive		AUG 25/13 - DEC 23/13
Room Type	SGL	DBL	TPL	QUA	5th.	6th.	CHL
Superior Deluxe - Garden View	343	191	178	172			61
Superior Deluxe - Ocean View	365	202	189	183			61

 

According to this, a room with 2 adults would be $382. On expedia, you can get the same room for $350. Also, if you book direct, by the chart above, 4 adults in a room would cost $688 where on Expedia - it's still just $350. Everywhere else charges PER ROOM, not per person.

 

I hate to ask people to pay more money to go thru the hotel directly, but with a planned guest attendance of 100+, I need to make sure I earn the 75 room night benefits, and still allow everyone to get their resort credits, etc.

 

So can I use a travel agent instead and are their rates more in line with Expedia/cheap caribbean? Are you still able to earn the function benefits/upgrades? Has anyone tried asking for a better group rate direct from the hotel?

 

I'm sorry, but this part in BOLD, especially the last sentence, makes no sense at all.  You have to realize that this is an all inclusive resort.  All the meals and all the drinks (including alcohol) is fully included in the costs of your stay.  Maybe a regular hotel room could charge the same amount for 2 people in a room as they do for 4 people in a room, because all they are offering you is a room.  But in this case, the resort has to supply food and drink for every single person in the room for the course of their stay.  There is NO WAY they would ever charge you the same for 2 people in a room, as they would for 4. 

 

You do get a slight discount if you put more people in a room, because you are only taking up one of the resorts rooms, and that allows them the ability to book more guests during that same time.  But you of course have to pay for the all-inclusive benefits of all guests that will be staying in that room. You see what I'm saying.  It would make no sense whatsoever to charge the same for 2 people as it would for 4.  Even if they are staying in the same room.

 

I'm not sure what Expedia has going on, but I assume that their info is wrong, or it is being misinterpreted.  Its not possible for the resort to offer those prices.  I have a feeling something is off with the Expedia information. 

 

Also, those rates look about right.  I know it may seem expensive, but when you look at all that is being offered and everything you get for that price, its actually a great deal. 

[mpweddingplan]

Also, just so you know....November is NOT their slow season.  Its actually one of their busier seasons.  By November, hurricane season for the Atlantic has passed, and it is much colder in most parts of the US.  Its a peak time for people to travel to Mexico.

[dzaccaria]

Originally Posted by Rpc51 

 

I just received the purchase order this week. That's how I realized they were charging extra for those hours. Seems like everything is going wrong this week . . . extra charges, the mexican restaurant Los Caporales where our welcome dinner was suppose to be held is not available and just found out there is construction on the Nizuc side where all of my guests will be staying. I can't take anymore changes/disappointments.

Try not to panic!! I totally understand the extra charges... maybe you could consider extending for one hour and then having everyone go to the disco after that to continue the party? This could cut down on some unexpected costs!

 

We never got to go to Los Caporales while we were there mainly because they have a dress code and our guests had on flip flops most of the time haha But I would HIGHLY recommend Arrecifes if you need to pick a new place for the welcome dinner!! Its right next to Los Caporales off of the Nizuc lobby.

[Rpc51]

Originally Posted by dzaccaria 

 

Try not to panic!! I totally understand the extra charges... maybe you could consider extending for one hour and then having everyone go to the disco after that to continue the party? This could cut down on some unexpected costs!

 

We never got to go to Los Caporales while we were there mainly because they have a dress code and our guests had on flip flops most of the time haha But I would HIGHLY recommend Arrecifes if you need to pick a new place for the welcome dinner!! Its right next to Los Caporales off of the Nizuc lobby.

Thank you for your help. I'm trying really hard not to panic. I chose Bugamilias; I have some vegans in my group so I didn't think it would be fair to them to go to Arrecifes (although I hear they have a salad bar). Also, my group is not the club/disco type so that wouldn't work. I had them take off $40 to lower my total for the extra hours. I'm still worried about the construction . . . I have not gotten an answer about how bad it is yet. What section of the resort did you stay?

[FutureMrsCorney]

Previous MP brides.... I get married on the 17th oct 2013 and haven't heard from a coordinator in months. Is this normal or should I start pushing now? Thanks, Lou x

[dzaccaria]

Originally Posted by Rpc51 

 

Thank you for your help. I'm trying really hard not to panic. I chose Bugamilias; I have some vegans in my group so I didn't think it would be fair to them to go to Arrecifes (although I hear they have a salad bar). Also, my group is not the club/disco type so that wouldn't work. I had them take off $40 to lower my total for the extra hours. I'm still worried about the construction . . . I have not gotten an answer about how bad it is yet. What section of the resort did you stay?

We stayed in the Sunrise section of the resort and loved it! My parents stayed in Nizuc because my dad is handicap (a little more handicap friendly in that section) and they ALSO loved it! There was a lot of construction around the resort when we were there but it didn't bother us at all. You are getting married in 5 days!!!! Just put all of your worries aside until you get there and see everything for yourself!

[dzaccaria]

Originally Posted by FutureMrsCorney 

 

Previous MP brides....

I get married on the 17th oct 2013 and haven't heard from a coordinator in months.

Is this normal or should I start pushing now? Thanks, Lou x

Have you dealt with an offsite coordinator at all? I was assigned an offsite coordinator about 8 months before my wedding and then I didn't switch over to my onsite coordinator until a month before my wedding date. Since you are two months out it wouldn't hurt to start asking to speak with someone!!

[Rpc51]

Originally Posted by dzaccaria 

 

We stayed in the Sunrise section of the resort and loved it! My parents stayed in Nizuc because my dad is handicap (a little more handicap friendly in that section) and they ALSO loved it! There was a lot of construction around the resort when we were there but it didn't bother us at all. You are getting married in 5 days!!!! Just put all of your worries aside until you get there and see everything for yourself!

I love your replies, lol. I need someone to tell me to shut up and stop worrying. I'm trying . . . I'm such a perfectionist though. I will stop though, thanks to you:)

[taralouise]

Previous MP brides.... I get married on the 17th oct 2013 and haven't heard from a coordinator in months. Is this normal or should I start pushing now? Thanks, Lou x

Hello Lou, I get married 23rd of October 2013 I contacted the hotel direct and got assigned a co/ordinater,I have picked my locations etc already,just on with booking extras now I would recommend doing that,as I booked through an agent Thomas Cook and they said to me I would do it in resort!!i couldn't wait until then!!Tara x