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Moon Palace 2012 Brides


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Great, thank you! I think I am leaning towards a private event for our rehersal dinner and I want something close to where we are staying so my guests don't have to walk across the whole resort.  I will have to check those pics out again!

Originally Posted by mpweddingplan View Post


Both the Tucan Terrace and the Venado terrace are close to Nizuc section. If you look over in the Photos of Different Areas of Moon Palace thread, around pages 10,11,12, you will see numerous pics of both. I took photos of them empty, and with a cocktail hour and a reception set up on them.
They are both very nice locations.

 

 

How did you actually pay in full before you left?  Was it hard and did you fell safe and secure doing it?  I'll be sending good vibes your way in regards to the hurricane!

Originally Posted by mpweddingplan View Post


I was requested to pay for all my optional services prior to arrival. Any optional service I had requested prior to leaving for Cancun was listed on a purchase order and I was asked to pay in full. Also, my bill for both Zuniga, and my bill for PSAV DJ equip was listed on the bill and I paid in full for that. We leave for Moon Palace on Monday morning. All of my optional services are paid for.
My "wedding planner" Renee Garcia insisted that optional services NOW MUST be paid in full prior to arrival. Either that, or you can not guarantee any of them prior to your wedding coordinator meeting. You could take your chances that the optional services will be available, book them all at the wedding coordinator meeting, and pay at check out.
I wanted to lock in my services, and am fine with submitting payment ahead of time.
The only charges I will have at check out will be the day passes for the photographers, the charges from the salon, spa, and golf club rentals. Everything else has been paid in full.
**Side note - It looks like Tropical Depression Five is going to form into Hurricane Ernesto and head directly towards Cancun about the time we are scheduled to arrive. If anyone on these forums has some good luck, do me a favor and cross your fingers that the Tropical Storm breaks down or turns off its projected path in the next few days. Thanks. sad.gif
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Great, thank you! I think I am leaning towards a private event for our rehersal dinner and I want something close to where we are staying so my guests don't have to walk across the whole resort.  I will have to check those pics out again! How did you actually pay in full before you left?  Was it hard and did you fell safe and secure doing it?  I'll be sending good vibes your way in regards to the hurricane!
After working out the details and all costs with my wedding planner in Cancun, she typed up a detailed purchase order (invoice) with all options and prices. She also attached a payment authorization form. I signed the purchase order (detailed invoice) and also filled out the payment authorization form. I charged the bill to my credit. I figured in case anything went wrong, I would have more options for recourse with the credit card company. I scanned the info and emailed it back. The next day, the exact correct amount was charged to my card from PALACE RESORTS. I felt completely safe providing them with my info. But then again, I have purchased both an expensive car and an expensive engagement ring over the Internet without ever seeing them in person. So, maybe I'm risky/careless/trusting/naive? So far, everything has been good. If you are interested, I'd be happy to email you a copy of the Purchase Order detailed invoice that I signed and paid for. You could get an idea of what it looks like and how it's designed. Let me know.
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That would be amazing! I just pm'ed you! :)

Originally Posted by mpweddingplan View Post


After working out the details and all costs with my wedding planner in Cancun, she typed up a detailed purchase order (invoice) with all options and prices. She also attached a payment authorization form.
I signed the purchase order (detailed invoice) and also filled out the payment authorization form. I charged the bill to my credit. I figured in case anything went wrong, I would have more options for recourse with the credit card company.
I scanned the info and emailed it back. The next day, the exact correct amount was charged to my card from PALACE RESORTS.
I felt completely safe providing them with my info. But then again, I have purchased both an expensive car and an expensive engagement ring over the Internet without ever seeing them in person. So, maybe I'm risky/careless/trusting/naive? So far, everything has been good.
If you are interested, I'd be happy to email you a copy of the Purchase Order detailed invoice that I signed and paid for. You could get an idea of what it looks like and how it's designed. Let me know.
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I have no problem paying for my optional services prior but it has not come up yet. I just emailed Daniela my signed contracts from PSAV and Zuniga so we'll see how that goes.

 

Im more curious about our guests having to pay their rooms in full prior to arrival.

 

Sending TONS of good vibes for your wedding day..I hope it clears the morning of just in time for you!! smile123.gif

Originally Posted by mpweddingplan View Post


I was requested to pay for all my optional services prior to arrival. Any optional service I had requested prior to leaving for Cancun was listed on a purchase order and I was asked to pay in full. Also, my bill for both Zuniga, and my bill for PSAV DJ equip was listed on the bill and I paid in full for that. We leave for Moon Palace on Monday morning. All of my optional services are paid for.
My "wedding planner" Renee Garcia insisted that optional services NOW MUST be paid in full prior to arrival. Either that, or you can not guarantee any of them prior to your wedding coordinator meeting. You could take your chances that the optional services will be available, book them all at the wedding coordinator meeting, and pay at check out.
I wanted to lock in my services, and am fine with submitting payment ahead of time.
The only charges I will have at check out will be the day passes for the photographers, the charges from the salon, spa, and golf club rentals. Everything else has been paid in full.
**Side note - It looks like Tropical Depression Five is going to form into Hurricane Ernesto and head directly towards Cancun about the time we are scheduled to arrive. If anyone on these forums has some good luck, do me a favor and cross your fingers that the Tropical Storm breaks down or turns off its projected path in the next few days. Thanks. sad.gif
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I have no problem paying for my optional services prior but it has not come up yet. I just emailed Daniela my signed contracts from PSAV and Zuniga so we'll see how that goes. Im more curious about our guests having to pay their rooms in full prior to arrival. Sending TONS of good vibes for your wedding day..I hope it clears the morning of just in time for you!! :smile123:
We used a Travel Agent, Teresa Stauring from Vacations for Less (amazing btw!), which I found from this website. All of our guests were asked to pay for their stay in full, 30 days prior to the travel, which they all did. Everyones trip is fully paid for prior to travel. Thanks for the good wishes on the weather.
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Originally Posted by shan0487 View Post

 

 

I'm interested in which terraces are closed to the Nizuc section, so if you're in that area too, snap away!!

 

 

 

1000

 

This is a photo of the TUCAN Terrace (above).   You can see the Tucan Gazebo in the background top right.

 

1000

 

This is a photo of the TUCAN Terrace with a basic set up for cocktail or reception. (above)

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Originally Posted by shan0487 View Post

 

 

 

I'm interested in which terraces are closed to the Nizuc section, so if you're in that area too, snap away!!

 

 

 

1000

 

This is the VENADO Terrace, located in front of the Venado room building.  (above)

 

1000

 

 

And here it is set up for a reception.  (above)

 

1000

 

This is the actual reception at the VENADO Terrace later that evening. (above)

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I am hoping that we will have unlimited functions, however, if I use the complimetary package, what is the decor like? Will MP send me pictures of the basic set up? So I know where to go from there or what is needed?

 

I would want to know:

Do they include linens?

Do they included any type of complimentary centerpieces, vases..etc..

Are tables/chairs free?

With the unlimited nights are there still set up/clean up fees?

 

 

Also I really like the pearl shimmer decor. Has anyone recieved any pricing on using the pearl shimmer or the new Colin decor for the reception tables?

 

Thank you for all the information,

Lauren

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Originally Posted by mpweddingplan View Post

 

 

1000

 

This is the VENADO Terrace, located in front of the Venado room building.  (above)

 

1000

 

 

And here it is set up for a reception.  (above)

 

1000

 

This is the actual reception at the VENADO Terrace later that evening. (above)

Is this the basic set up? I am wondering because I am using the complimentary package and do not want to go overboard. I see there is linens and a teal sash around cocktail table? Are the white chairs included?

 

Thanks

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