Moon Palace 2012 Brides

[shan0487]

Fingers crossed it gets better! I just hope that Miami kept everything and that I don't have to start from scratch and re-forward all my emails...

Originally Posted by mrsbruff2b 

Basically it means (as everyone predicted) the Miami office is being shut down because of their incompetence.  Now all questions will be dealt with by the actually on-site coordinators.  I predict that it will be better, but probably not by much since the on-sites are very busy is weddings there.  I think that the best way to handle this is to have designated staff for the "Miami coordinators" actually AT Moon Palace.

[LurkerDan]

 I predict that it will be better, but probably not by much since the on-sites are very busy is weddings there.  I think that the best way to handle this is to have designated staff for the "Miami coordinators" actually AT Moon Palace.

Yeah, it won't be much better (if at all) unless they significantly add to their staff down there. We got very few responses from our on site, Valeria, after she was assigned. If they just heap on more responsibility to the same staff, it will be much worse, I think.

[Speckles121]

ugh you and me bothhhhhhh!!!

Originally Posted by shan0487 

Fingers crossed it gets better! I just hope that Miami kept everything and that I don't have to start from scratch and re-forward all my emails...

[LurkerDan]

I am having a June wedding so i am pretty worried about the weather and i am debating if i should change the date thoughts??

Weather is hard to predict. My research said June sees 8 days of rain on average, which didn't scare me, yet we had at least some rain 4 of the 6 days we were there, and 3 of those 4 days had very significant rain (including one day of nonstop rain). We chose June to accommodate families and friends who are teachers (we have many); there weren't other options for us. But if you do have options, May would be an improvement over June.

[mrsbruff2b]

We need a honeymoon redo. =(

 

Dan, are you still able to edit your review now? (Time limit?)

Originally Posted by LurkerDan 


Weather is hard to predict. My research said June sees 8 days of rain on average, which didn't scare me, yet we had at least some rain 4 of the 6 days we were there, and 3 of those 4 days had very significant rain (including one day of nonstop rain).
We chose June to accommodate families and friends who are teachers (we have many); there weren't other options for us. But if you do have options, May would be an improvement over June.

[LurkerDan]

yep, I can still edit the review!

[mrsbruff2b]

Awesome thanks!  I think I'll post my review(s) sometime today.  I still want to be able to edit them as new pics come in!

Originally Posted by LurkerDan 

yep, I can still edit the review!

[CafeDelMar21]

Let me know how it goes because i emailed the [email protected] email since there are two emails (this is the other one [email protected]) Ugh, I wish they would have contacted people and let them know what the heck is going on. 

 

Originally Posted by Speckles121 

Thanks for the heads up..im going to email them nowwwww

 

[Gina Bina]

Well, I have had nothing but good things from the Girls in Cancun. Two have been emailing me, they are great. Miami told me I had to get Del Sol a room, those girls said he just needs a day pass- So don't ask about the room thing, just have Ael at Del Sol deal with Cancun if you want Del Sol Photographers.  They emailed me the contacts for Golf, Salon stuff and had me do a spreadsheet of what I wanted....they are really on the ball in Cancun so far for me ladies!

[mrsbruff2b]

My review has been posted.  I will edit the review to add/replace with pro-photos once I get them!

http://www.bestdestinationwedding.com/products/moon-palace-golf-spa-resort-all-inclusive/reviews/6295