Dreams Riviera Cancun Wedding Coordinator

[ktfisher]

Hi,

We're getting married at Dreams Riviera Cancun on 5-2-11.  We went down in June and met a wedding coordinator named Yazmin.  She was great and everything was set.  Now we are getting emails from Ana Helena Garcia and it sounds like Yazmin left (although Ana won't say yes or no).  Now it seems that all the coordination is falling apart (Ana can't even find the documentation for the deposit we paid last June...a headache).  We're a little concerned and we're wondering if anybody has worked with Ana Helena Garcia before and can tell us to relax, or if we should really stay on top of things extra hard.   Thanks for you insights. 

~Katie

[ashleeandkurt11]

When I contacted them a few months ago, an Ana replied once but I got so frustrated with not getting them to answer back.  The email she sent had none of my questions answered just that the date was not open.  Well, thanks but I asked for any Friday or Saturday in June 2011.  She did not come off professional at all.  Then when I finally found a great planner in the Chicago area to work with she stated that their company dropped this resort because they could not trust them after that lady screwed up a wedding earlier in the year.  But you know what, my planner now answered my questions about the resort anyways.  The same ones I could not get out of the resort.  What a shame.  It looks like a nice one, maybe for a trip but a wedding, my suggestion, pass to the two Now Resorts.  That is what we are deciding on.