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My DiscountMugs.com Experience!


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Hi ladies,

 

With all the talk lately about this company, I thought I better post my experience with them - which I must say, was fantastic!

 

I really wanted to avoid duty and shipping costs to Canada, so I was originally going to ship my mugs to someone I know in PA and have his girlfriend (whom I work with) bring them back for me. That would've been all fine and good, however the timeline just wasn't going to work out, so I decided to just have them shipped to me.

 

So, when I did the form online, I originally put in the person's name in the States where they were first going to go. Before submitting the order, I changed it to mine, which is an Ontario, Canada address.

 

I noticed that I submitted something (not the final order) and an email poppede up in my mailbox saying Thank you for your order! and went through all the details. I thought that was weird, since I hadn't put in my credit card info yet.

 

Anyway, I ended up calling and talking to someone and she just charged my Mastercard over the phone.

 

My mugs arrived just the other day. It took about a month, but I am satisfied with them for sure. They seem like great quality and while I was concerned about the logo I had made, it actually turned out ok!

 

Not only that, but they sent me 36 mugs instead of the 28 that I ordered AND I didn't have to pay any duty of shipping!!!!

 

Here is the final product that will go in our OOT bags!

 

Click the image to open in full size.

 

Click the image to open in full size.

 

So, if you asked me, I would say, "Yes, go ahead and order with this company!" I had a great experience!

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Thanks for sharing your experience Ang! It seems like there are a lot of mixed reviews with this company so it definitely helps to hear more opinions. Because I need to order a small quantity, and this is one of the few companies that has low minimums, it's probably who I will use when I order our travel mugs.

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I ordered the exact same mugs as you Angela! Mine turned out awesome and I had a great experience as well. As a fellow Canadian, I must warn you...we received our mugs in April and when we returned from our wedding in May we had a customs/brokerage bill of $64 waiting for us. We had ordered 50 mugs though and still thought we got a great deal.

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