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AMAZING BDW Travel Agent: Wendy Hicks!!! I HIGHLY recommend her!


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  • 3 weeks later...
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I second that as father of the bride. We just had a wedding in Mexico recently. I would go one step further. Time to contact Wendy is BEFORE you pick a resort and try to deal with their wedding coordinator. When we ran into some difficulties with a place, she was very supportive, helpful and caring. She went to bat for us even though she did not have to. She always responded quickly, works on Saturdays. She is available if you run into trouble in Mexico to help. 

As the father of the bride I even invited her to our wedding! One place where most brides and grooms can be helped is in picking the right resort. Wendy has many options and she is very familiar with Mexico. 

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As a father of the bride, I would highly recommend Wendy. Here is why.

1 She truly cares.

2 She is prompt and organized, loves to send reminders!

3 We had a problem with a resort that we had picked, but she went to bat for us; She did not have to. 

4 She called us in Mexico at the first hint of a problem.

5 She obviously loves her work. 

6 BEFORE YUO PICK A RESORT (AND A WEDDING COORDINATOR FOR THE RESORT), call Wendy! She has extensive knowledge of various places in MExico. She travels there and sees the places herself. 

I would not use any one else especially if you have a large wedding. 

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nishendu,

 

I heard about some of the problems you were having (elevator, right?) and Wendy did the right thing in contacting the resort to help try to resolve the issue.

 

You are absolutely right.  One of the reasons to use a travel agent that specializes and has experience in destination weddings is because we have worked with many resorts and some resort do better weddings than others.  We have spent years cultivating relationships with these resorts and go to bat for our clients.

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Thank you so much for your kind words! You are correct.. I DO love my job and the friendships developed with the couples and guests I work with is very rewarding!

I take my responsibility to the group very seriously and I feel very honored to be trusted with taking care of the travel for such an important event in couple's lives!

I feel very badly that there were some issues on site for you and am continuing to pursue a remedy for you to make up for the inconveniences you experienced, especially with regards to the non functioning elevator. I will keep you apprised, and in the mean time I offer my biggest congratulations to the bride and groom!
 

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  • 2 months later...

Wendy is our TA and we absolutely LOVE HER! We've been working together for over a year now and I would be lost without her! She is not only amazing as a TA, but I am fortunate enough to call her a friend! Communication - A+, response time -A+, kmowledge - A +....I could go on forever!!! Thank you for everything Wendy! We are at the home stretch!!! xoxo

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  • 4 weeks later...
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  • 4 weeks later...

I'm also using Wendy Hicks.  We just put our deposit down for a room block and she has been great to work with.  Now its time to order my save the dates and send them out soon  

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