No Dress with 1 1/2 months to go!!!!!!

[sarahardwick]

call your credit card comp. I had an issue with ordering one online and did not like and now they won't give me full refund as stated so not sending it back to them. So I filed a claim with my c. card comp. while they are investigating. They refunded my money for the time being.

 

SO SORRY

[tracy0716]

Quote:

Originally Posted by dana Here is a link of reviews. It has the phone number for reporters. If you get on the news maybe a reputable company will give your a discounted or free dress. Enzo Bridal - Englishtown, NJ

Oh man this is down the street from my house! I feel so bad for you and anyone else that bought their dress from them. I really hope you get some help whether it's from the BBB or BDW. Good luck again.

[Island Bride]

Wow- Thats all I can say. I feel for you girl! I hope something good comes out of this for you!

[mrs.timpone]

omg i am so sorry that happened to you!! listen i have a TTD dress that I am no longer using if you like I can give you the specs and send a pic! send me a pm if your interested! i only paid 150 for it so I wouldnt care for a profit, just hope i can help out!

[hiccups]

I'm so sorry to hear about this. I hope everything works out.

[bobbysgirl]

Sorry if I missed it but did we ever get details about the dress?? I have so much spare time at work I would be happy to help search online to find it for you.

[Mrs.B]

OMG! I can only imagine how you feel right now! I hope you plan to take legal action. Something has to be done! Through it all, keep the faith. You will have the perfect dress on your wedding day.

[michelle10]

Have you considered having your dress made overseas? There are several of us on the forum that have sent a photo of the dress that we fell in love with to a couple of different companies that will make a replicate of the dress you want. It typically takes 30-45 days for the dress, but they will do a rush as well. It might be a good option so that you still get a dress like the one you fell in love with!

 

so sorry that this happened!

[emilyk78]

Oh no I hope it all works out!!

[JerseyBride1981]

Hi ladies,

 

First let me say, I am sooo grateful for all of your kind words and support. Here is the update; this has been a crazy 48 hours!!!

 

On Sunday afternoon, shortly after I found out about all of this, FI and I, took a trip out to the store. Before I left my house I posted to insiderpages.com my story about Enzo bridal and also my e-mail address if anyone had the lawyers info. When we got to the store, it was completely empty and they had the signs on the doors with the lawyers number. I wanted to break each and every glass in that effing store!!! So I go on about my day, as best as possible (FI and I have just purchased a home in the past week, so we had things to take care of at the new house). Monday morning comes and I leave a message for the lawyer. I then begin talking to my family and friends for support and help in looking for a new dress. My stepmother finds the dress online for $743 but it has a 4 - 16 week lead time!! So I get a few e-mails from other brides about the lawyer and just venting. I run out of my job for about 15 mins and when I return I have an e-mail from an ABC editor/producer something or other saying that they are doing a story on Enzo and want to interview. So I give my number and I speak with Lucy Yang from ABC. She wants to come out to the house to talk to me. I agree and she shows up in about an hour and a half. She gets there and she interviews me. After our interview, she made her way to Manalapan/Englishtown, NJ to talk to some brides down there. So low and behold the story aired last night on WABC.

 

Also around 7:30pm last night, I get a call from another Bridal Salon (Antoinette Rose in Brick) attempting to help me with getting my gown. Antoinette informed me that the dress was ordered and Eden Bridal (designer) would ship it to her. Unfortunately I will have to pay her $800 for the dress. So I tell her I want to think about it. With the new house and all, it's a tough call to shell out yet another $800 plus dollars. So I speak with my mom, and bless her heart she offers to pay for the additional gown (YAY!!!!!) Love you mom! So I call Antoinette in the morning and tell her that we can go forward with the purchase, I give her $500 this morning over the phone.

 

Fast forward to 3:30pm this afternoon and I get a call from the lawyer. He tells me that he is going to work with Eden to get my dress at no additional cost to me. Ok so now I am excited. I call Antoinette to ask if we can refund but I will still do my alterations there as well as accessories, she tells me that she will have to get back to me. I give her an hour and a half. I call back and she informed me that she spoke with Eden and like she thought, they do not ship their dresses to brides directly. She advices me to call Eden but will refund my money if necessary. I do that and they tell me the same, and actually the woman is aware of who I am, she tells me that the lawyer has not contacted them, they do not deal with lawyers and they will not ship their dresses to brides and definitely not to a lawyer!! I leave another message for the lawyer.

 

So tomorrow, I will be back on it again.

 

So either way I will get my dress, thank you ladies again for all of your support and offers to help me find either another dress or the one I wanted. Here is the link to the ABC story as myself and another bride (Kim) were featured in the story. I feel bad for her also as they never even ordered her dress!!!

 

Wedding dress store allegedly jilts dozens of brides out of their dresses - 3/29/10 - New York News and Tri-State News - 7online.com