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Sunset Jamaica Grand in Ocho Rios, Jamaica


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  • 1 month later...

I went to the front desk when I was in Ocho Rios a few weeks ago and the conversation went like this.

me: Good evening. I'm getting married here in Ocho Rios in January and was wondering if I could have some information regarding your hotel, rates, etc because we want to stay here on our honeymoon.

front desk clerk: We don't have the rates yet. You can call back.

me: When will you get the rates?

her: November or december. you can call back then.

me: with a raised voice and sense of wonder: November or December?

I started to walk away as I was quite shocked at this rude behavior.

Another receptionist said did you give her a card?

again she said: she can call back

I took off almost in tears. I told all of my guests and I was so upset taht I didn't look at her name tag. My FI was really upset after we got back to our hotel and I told him what happened. He didn't understand at first because when I'm upset, I can't put a sentence together.

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Originally Posted by snow88 View Post
I went to the front desk when I was in Ocho Rios a few weeks ago and the conversation went like this.
me: Good evening. I'm getting married here in Ocho Rios in January and was wondering if I could have some information regarding your hotel, rates, etc because we want to stay here on our honeymoon.
front desk clerk: We don't have the rates yet. You can call back.
me: When will you get the rates?
her: November or december. you can call back then.
me: with a raised voice and sense of wonder: November or December?
I started to walk away as I was quite shocked at this rude behavior.
Another receptionist said did you give her a card?
again she said: she can call back
I took off almost in tears. I told all of my guests and I was so upset taht I didn't look at her name tag. My FI was really upset after we got back to our hotel and I told him what happened. He didn't understand at first because when I'm upset, I can't put a sentence together.

Back in March, I tried to inquiry about having a wedding there...I was driving a rental and I told the guard at the gate, that's all I was trying to do...this reject told me that registered guests only can pass "his" gate. I tried to explain to him - how do people get to register if you won't let them passed "your" gate. He said call back some other time...I said don't worry...I will take my business elsewhere. Growing up, Jamaica Grande was the hot spot...it's fell off over the years and it's unfortunate b/c it's located at a prime spot.

Needless to say, were going to stay at Riu-Ochi and have our wedding at a local church and reception at the Coyaba Gardens.
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