Moon Palace 2011 Brides

NA2015 · December 3, 2010

Wow that is nuts!

NA2015 · December 7, 2010

ShelbyGirl can you send me the updated info too! ) [email protected]

Nuttytart_2kuk · December 8, 2010

HI, I'm getting married at MP March 2011.

I've been throught all the threads but have loads of questions that I need answering. I have stayed at the m.p before and loved it, hence booking my wedding there. However, speaking to anyone about the wedding is a nightmare and I really regret it. Living in the England I couldn't really be much further away and they are making things difficult. They take weeks to respond and then keep passing us from person to person, but will take money of us quick enough.

I've opted for the sapphire package. All i know at the minute is what information I've found on the forum. They really aren't interested.

Does anyone know an exact list of what the free vacation dollars can be spent on and if we will still get them being from the u.k? I've heard that people have used them for their packages how have they managed to do this when it has to be oaid for 2 months before the wedding? Has anyone else also heard from their planner with a date around this time?

Thanks

Donna

mochamakes3 · December 8, 2010

Nuttytart - It is a headache trying to communicate and get any answers from MP. Apparently, once you get there they are amazing which explains why they don't have much time for us before we arrive.I feel the same way that they only respond quickly when there is money involved. You should be able to apply the vacation dollars to your wedding package as soon as you have paid for your room in full.

Our wedding is at the end of April and I have been in touch with our on site WC for a couple of months. I kept asking questions about reserving private functions, so they put me in touch with her because there was money involved. haha. Just tell your Miami contact that you want to reserve you locations.

Here is the chart with where vacation dollars can be redeemed, in case you haven't received it:

You can also use it for salon services.

1500 Palace.pdf

Nuttytart_2kuk · December 8, 2010

Thanks Mocha much appreciated. We did have a Miami contact but apparently shes been promoted, so she has passed our details to another person. We e-mailed her and shes on holiday for two weeks, so will have to wait, probably until the new year.

mochamakes3 · December 8, 2010

Nuttytart - I would call the Miami office. At this point, your preferred locations may already be booked and you don't want to have to take your second choice for everything.

shelbygirl · December 8, 2010

I just PM'd you Donna

NA2015 · December 8, 2010

When I need an answer from the Miami coordinator I just call (email takes a few days) and until I get ahold of her that day. If your coordinator is out of town, there should be a fill-in that can answer your questions right away.

Cheers,

Nicole

Kristibear · December 8, 2010

Hi Shelbygirl! Please send me the info when you have a chance. My email is [email protected] Thank you so much!

Originally Posted by shelbygirl

JLR - I was just contacted yesterday by my coordinator at MP and my wedding is March 11, 2011. She sent me a bunch of info to look at and decide. The only thing I really wanted to talk to her about ASAP was that I wanted a beach ceremony and she confirmed that was available. I think this is typical. You aren't different than any other bride on here. We are all antsy to get the planning going and make sure what we want really happens. If you want me to email you the info she sent, I'd be happy to do so:) Shoot me your email, if you are interested.

Kristibear · December 8, 2010

Hi Mocha!

I can not download attachments from this site. Would you mind emailing me the vacation dollar list. I would greatly appreciate it. My email is [email protected]. Oh, and my puppy's name is Mocha!

Originally Posted by mochamakes3

Nuttytart - It is a headache trying to communicate and get any answers from MP. Apparently, once you get there they are amazing which explains why they don't have much time for us before we arrive.I feel the same way that they only respond quickly when there is money involved. You should be able to apply the vacation dollars to your wedding package as soon as you have paid for your room in full.

Our wedding is at the end of April and I have been in touch with our on site WC for a couple of months. I kept asking questions about reserving private functions, so they put me in touch with her because there was money involved. haha. Just tell your Miami contact that you want to reserve you locations.

Here is the chart with where vacation dollars can be redeemed, in case you haven't received it:

You can also use it for salon services.