Moon Palace 2011 Brides

[beatyea]

Good question!  I'm freaking out about the same thing and want everythign to run smoothly!  I was wondering too if they just let the CD play or do the timing of when each song should play?

 

Originally Posted by ndvidul 

I'm actually pretty nervous about the music we want to talk down the aisle to. It's the song "Hello World" by Lady Antebellum. I feel like it's a long song, and it'd also be the song that our whole wedding party enters to. (Depending on the number of guests that come... that may be everyone - LOL!) How do you think the horse and carriage time it with the music so that I arrive right when I want to? (The climax of the song?) Any ideas? Has anyone else done this in their ceremony with success?

 

[Jamie5280]

It is definitely like pulling teeth to get answers quickly.  This website helps sooo much with that!  I was told we couldn't use a day pass for the photog.  So, we are buying a room for him that night. I had that put into my contract too, so there are no surprises that day.
 

Originally Posted by jenford10 

Hi I am new to this website....I am getting married 10/29/11 and find it's like pulling to get the WC to return my emails (Valeria). Does anyone else have any experience with her and have the same issue I have? I find myself waiting a week before I send a follow-up email - it's so frustrating!! I see many questions about their fee when it comes to an outside photographer, which I am using, but have not booked a room as I am going to try to just get them in with a guest pass.

I put something along those lines on my website too!  I don't think there is anything wrong with doing pay pal or having them leave something at the front desk for you in an envelope.  We don't want to pay for people offsite either.....

Originally Posted by ndvidul 

Thanks for this post, Jcoke.  I just updated my website to include this info, so now it says:

 

*IMPORTANT NOTE*: If you are NOT a guest of ANY of the Palace Resorts Sites on the day of the wedding you WILL BE required to purchase a Day Pass to have access to the resort. They charge $88/per person for full access to the resort amenities from 7am-11pm (you will not be allowed back on the resort grounds for any reason after the day of the wedding).

 

If you plan on staying off the resort, you need to inform us ASAP because there is a limit to the amount of day passes that the hotel will give out -- anyone over that limit will not be allowed on the resort.

 

How would you suggest I ask the people who book offsite for their $88?  We are definitely not going to pay for that.  We'll know mid-December our final count for bookings.  I was thinking of calling those that booked offsite and asking for them to paypal me or something?  Sounds so bad though!! 

 

HAHAHA!  It probably is that much.  I honestly can't remember where I read the pricing, and they haven't given it to me yet.  But I am thinking you are closer than I am!!!    Sorry, didn't mean to freak anyone out!!!  I am going to look now to see if I can find it!

Originally Posted by ndvidul 

Hmmm. For some reason, I have $250 marked down in my budget for iPod set-up.  I think I saw somewhere on here that that's how much it costs to have the minimal iPod set-up with speakers.  Does anyone else have this info?  I was wanting to do the iPod set-up for ceremony and cocktail hour as well.  I'm not sure if I'd want a technician or if I'll just have someone from our wedding party press play, etc. 

I was also considering an extended cocktail hour as well if we have the dinner instead of a reception. 

 

 

 

[jcoke]

I had Valeria as my coordinator and she's great!  You're right the communication can be slow, but I found that if you compile a list and just send it once a week it's better. And yes it usually takes a week for her to respond (usually Monday - Wednesday).  But once you get there you will see why they can't reply to your emails everyday.  They work very hard and when you have your initial meeting everything will be answered.  Just ask the important questions and don't worry about the little details. 

Originally Posted by jenford10 

Hi I am new to this website....I am getting married 10/29/11 and find it's like pulling to get the WC to return my emails (Valeria). Does anyone else have any experience with her and have the same issue I have? I find myself waiting a week before I send a follow-up email - it's so frustrating!! I see many questions about their fee when it comes to an outside photographer, which I am using, but have not booked a room as I am going to try to just get them in with a guest pass.

 

[lcirelli]

Ladies, I had an inquiry today regarding my wedding emailed Lisa, apparently Lisa is no longer with Palace Resorts.  I am a member and it has been rumored that the Palace is making Managerial changes for the better as far as customer service, and one of the main goals I have heard was to close the MIami office and move operations to Mexico.  So hopefully we will see some better CS from them. 

[lcirelli]

I had a wedding of 80 guests, and was required to purchase the day passes, it did all work out. I used outside vendors for almost everything.  You can't get around the fee, I tried and tried.  All of my guests also stayed at the same resort, I had no problems with guests staying in other hotels. I hope this helps.

[kyndall]

They will change to different songs for different parts of the ceremony - guest arriving; bridesmaids; etc.  I gave them my iPhone with a playlist and a numbered list of what track to play with what part.  Everything worked out fine.
 

Originally Posted by beatyea 

Good question!  I'm freaking out about the same thing and want everythign to run smoothly!  I was wondering too if they just let the CD play or do the timing of when each song should play? 

 

 

[kristie0921]

Are any brides going to be there from 10/19-10/26? We are having a catholic ceremony on Oct 22nd. I am hoping also everything goes well. I sent Marvin my selections but have not hear back yet....my nerves are shot. I am using by Bose portable docking station for my coctail. It has great out output in the summer during back yard parties I'm sure it would work great for the cocktail hour. We have 25 guest and are doing the dinner reservation opposed ton the reception, at the Arreficies Brazilian grill...they have a semi private outdoor terrace. hopefully everything works out!

[coconoir1908]

I hope that you get in contact with him.  Here is the information that I have for him. 

 

[email protected] or [email protected]  hope this helps

Originally Posted by kristie0921 

Are any brides going to be there from 10/19-10/26? We are having a catholic ceremony on Oct 22nd. I am hoping also everything goes well. I sent Marvin my selections but have not hear back yet....my nerves are shot. I am using by Bose portable docking station for my coctail. It has great out output in the summer during back yard parties I'm sure it would work great for the cocktail hour. We have 25 guest and are doing the dinner reservation opposed ton the reception, at the Arreficies Brazilian grill...they have a semi private outdoor terrace. hopefully everything works out!

 

[ChipmunkRN]

I'm thinking of bringing my own sashes for the chairs at the wedding, I wonder if any other brides who are planning on doing this, how are you figuring out how how long to make the sashes?

[beatyea]

I'm also going to be doing this...if you go to wedding linens direct's website you can buy pieces already cut so it takes out the hassle of figuring all that out!
 

Originally Posted by ChipmunkRN 

I'm thinking of bringing my own sashes for the chairs at the wedding, I wonder if any other brides who are planning on doing this, how are you figuring out how how long to make the sashes?