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Does Dreams PV really charge a fee for outside vendors???


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I booked last year in like March or April & was told we have the 2009 rates even though the wedding isn't until this May. A while back (maybe a month?) I emailed Rebeca about the possibility of paying for a day-pass for our photog & she said we wouldn't have to.

 

Come to think of it, when I first booked they didn't even have a photographer to offer, and we booked the Ultimate package. When I asked Rebeca about photogs, said that they didn't provide that service so we could bring in someone. I even asked for recommendations but she didn't provide any. hmm.

 

That sucks they've changed their policy!

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Crap. I'm getting hit with the fees sad.gif I have to find out if it's per vendor...I was going to use Promovision as well as a different photographer. This is making me very very sad sad.gif Here is what Rebecca sent me:

 

EXTERNAL PROVIDERS POLICIES

The Dreams Puerto Vallarta Hotel policies, do not allow external suppliers to provide their service inside properties installations, in areas such as entreteiment, decoration, illumination, audiovisual, equipment, rentals, photography, etc.

The Hotel has all the necessary services for such events and therefore, we take the full responsibility to protect the respected name and reputation of our Company using our own services, please, allow us to manage your private event; otherwise in the case of services by an external provider absolutely necessary, and/or requested by our client for success of the event, the Dreams Puerto Vallarta Hotel will apply a surcharge for our services´ displacement, which is based on the total of participants in such private event, as follows:

•From 0 to 50 people: the charge will be 500 usd American dollars

•From 51 to 100 people: the charge will be 1,000 usd American dollars

•From 101 to 150 people: the charge will be 1,500 usd American dollars

•From 151 to 200 people: the charge will be 2,000 usd American dollars

Also, as per for the external providers contractor, must leave a 500 usd American dollars guarantee deposit in case of property and/or installations damage.

If there is no damage, such deposit will be returned once the event is over and has been reviewed by our personnel, making sure the installations were presented clean and in perfect condition without any damage whatsoever.

We must mention that if the client decides to use the services of an external provider, the Dreams Puerto Vallarta Hotel has certain rules, policies and procedures to be observed:

1.The Dreams Puerto Vallarta Hotel Security personnel will request of the external provider a detailed inventory describing of the external provider a detailed event which they will bring into the Hotel in order to control entrance and exit of equipment.

2.The external suppliers is 100% responsible for the equipment entering the property, the Dreams Puerto Vallarta Hotel is not responsible for damage nor theft of such equipment.

3.The external provider must advise the Events Coordinator Management at list 1 (one) day in advance, the time of equipment arrival to be used in Hotel installations, and also a list of the personnel (full name, profession, craft, etc.) who will be working in mounting, planning, design, decoration, etc of the event so that each of the personnel before entering the installations passes the Hotel Security Booth of presenting identification and for receive a nametag of external provider.

4.The external provider will have no right to be in the guest area, but should only be in their working area or designated area for the event, on the contrary, will be expelled from the property immediately.

5.It is prohibited to drill, nail, pull down, etc.. any Hotel area nor installations.

6.It is prohibited to connect to lighting system or internal energy source in the Property; if the provider requires light energy for the event, they must advise the coordinator of the event so he or she can notify our Maintenance Manager who will approve where they can connect.

7.It is mandatory that the personnel of the external provider maintain proper and respectful behavior while on Hotel premises.

 

On behalf of Dreams Puerto Vallarta Hotel we require this additional format and ADDENDUM to be signed along with the contract for each provider accepting our policies and rules for the external providers.

Without further a do, and hopping for a memorable event, we remain at your services for any doubt or explanation pertaining

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