Grrr... late shipment

[sunset78]

I placed an order Hanson Ellis over a month ago, and only today when I called about it today, they said they just shipped the package, but yet the wouldn't give me the tracking number - they would email it... so in other words it's not sent yet... I'm so not impressed right now. They said they had 2 items on back ordered, but they didn't let me know about or ask if I wanted the in stock items sent out first, and have the back order items shipped later and this is the cause of the late shipment. UGH!

[taylorwd]

I ordered from them almost 2 weeks ago and have yet to get any communication from them. I tried calling them to add to my order but the phone numbers they have listed on their website didn't work. Can anyone give me a number they reached them at?

[mrscheeze]

i know that must be frustrating, i hope everything works out

[barcelo1162010]

Hope everything works out. I hate dealing with companies like that! I'll remember not to do anything with them!

[Girasole]

Wow, I'm surprised you guys are having trouble with them. I ordered our MIB invitations & had no issues with them getting them to me quickly & even fixing them after we unexpectedly had an address change (no cost). I frequently emailed/spoke with Tracey H there.

[nsbride2010]

Hanson Ellis is usually a pretty sure-fire bet... they don't mess up very often! I hope they come soon for you, thats just frustrating!