Do NOT shop at the Knot/Wedding Channel Store

[Erika J]

Thanks for the heads up! Love your siggy pic!

[candicemarie]

Thanks for the heads up! I get that sometimes things happen, but seriously, that is a ridiculous amount of time to pass w/o receiving your order. I hate when crap like that happens!

[LowcountryGirl]

Thanks for the heads up!

[Divine Embroidery]

Quote:

Originally Posted by J&MWedding hey girls, So if you have read any of my other threads, you know that I am big on customer service. I don't think I have high expectations, but realistic ones. I don't want any of you to order gifts for people and not receive them like I am having done with this web store. So, here is my story.... Back in July (yep, July) I ordered items ahead of time for thank you gifts for the women putting on my bridal shower. I just ordered the regular shipping time because I didn't need them until the end of September! They emailed me back immediately that my Terry Cloth Slippers I ordered were on back order and were to ship around 8/7/09. Fair enough, right? That didn't bother me. To this date, I still have not received my slippers and my bridal shower is Oct 3rd. I just sent them an email telling them to forget the order, refund my money, and that I would not be ordering anything else from them in the future. I was pretty disappointed because I do need to order more presents and now I have to find another vendor for them. Just wanted to give you girls a heads up if you do decide to order anything from this website - they take a long time - if you even get your order.

Just a question did you already find another vendor for your slipper order. I'm not aloud to sell myself to you ladies and I get that but just thought maybe i could help you. I would hate for you to not get something that you really need for your wedding day. I believe your wedding is Oct 3rd. Are u close by New Jersey by chance. Even if not I actually have one pair left that a past order (my bestfriend's order.) didn't need. If you wanted them to be white I will send them to you. No cost. They are just sitting in my office waiting for someone to use them. I can send you a picture if you want. I hope this helps you out. Good luck with all your planning.

Shana

[KarenM]

Sorry this happened to you Jill! How frustrating! Have you found anything else yet?

[islandbride317]

Oh, Jill -- that's a bunch of BS!!! I'm sorry to hear that you had such a horrendous experience with them, and I certainly value your opinion, so I will be staying far away from their site!

 

Sorry you had to take one for the team inadvertantly, but good looking out for your BDW sisters nonetheless

[Jen_S]

Oh I am sorry to hear you had a bad experience I ordered a bunch of stuff from them and had a good experience. However, all my items were not on backorder.

[betandpjk]

Oh no, sorry about that! I just ordered a bunch of gifts from them 2 wks ago. Hope it comes in on time for my shower on Oct. 17