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Dreams Riviera Cancun - Brides post here (new thread)


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Review of our wedding, 2-4-2011

I just got back from our wedding at DRC, two days ago, we stayed at DRC from 2-01 until 2-07 and then went to Leblanc in Cancun from 2-7 until 2-12. 

Check-in

We had reserved an ocean view room for the first two nights, then a governors suite for the last four nights, and I asked about an upgrade and they put us in the governor's suite for the entire time, which was great, however... we had reserved the governor's suite on the same side as the ceremony was being held and I had multiple emails confirming this.  However when we arrived, it was being used by someone else.  I yelled at Veronica in the lobby.  There was nothing she could do at that point, her solution was that she got approval for my bridesmaids and I to use the presidential suite which was next to our Gov. suite for the day to get ready.  This was nice and all, but didn't really solve the issue of being on the wrong side of the resort. Veronica didn't apologize, nor admit she made a mistake. 

Rehearsal

This also didn't happen as planned because Veronica had the day off, also despite me having confirmed with her that we were to have it the day prior to the ceremony.  It ended up not being a big deal because we did it the morning of the ceremony.  I was upset at the inconsistency of her though. 

Ceremony

We used EW Cancun for the drapery and chair sashes, they were wonderful.  Once again though, anything handled by the resort didn't go as planned.  I had put playlists on my ipod which were for the bridesmaids entrance, aisle procession, sand ceremony etc, however the guy working the sound system played the music the entire time.  He even played the songs more than once.  Some guests had a hard time hearing us and the official.  We had a symbolic ceremony on the beach at 4pm.  The official was dressed like a slob, she brought with her a book she read from and she made mistakes with our ceremony.  Otherwise, the ceremony was beautiful and our guests thought the same.

Photography

we used the resort photography, Adventura, and they did a wonderful job.  I got the all day package.

Cocktail hour

We had our cocktail hour by the jacuzzi which also turned out really nice.  We also had a cigar roller and the guys loved this!

Reception

Our DJ was awful!!  We used DJ Morenci Neri because we had to!  Two weeks before I was supposed to leave I got and email from DJ Doremixx that he could no longer come to the resort.  DJ Neri sucked.  I had also given him a list of songs to play.  He played the entrance song over and over again until we came out.  He had the cold fireworks, but all four of them were duds.  He was able to play the selected dance songs (father daughter, mother son etc) and he had the other songs I had suggested to dance to, but when those songs had played, he only had mexican house music left to play.  When we tried to give him suggestions, he had a hard time understanding us and we had to type it in on his phone.  He did have fun props such as balloons and lays, and my guests had a great time despite these hiccups, but he was very inexperienced.

All things considered, my guests all complimented us saying that this was the best wedding they had ever been to.  We had a total of 72 people.  They didnt notice the things that went wrong.  I love this resort, and plan on returning, the wedding planning dept just really sucks.  Hope this helps...

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One other thing I forgot to mention was my travel agent.  I highly suggest using one if you are expecting a large group. I used Kim Grammer and Gail Oliver and her number is 321 473 4175.   She was amazing! She specializes in destination weddings.  She was able to get my contract together, and she dealt with so many other issues for me.  For instance, she would get in touch with the resort or coordinator if I was having a problem.  She also helped us out tremendously the week of the trip because Michigan experienced a severe snow storm and she was able to help many guests rebook and change their flights.  I had absolutely zero problems with Kim and Gail and I would recommend them to anyone.

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