VERY upset with Bittersweet Wedding designs right now!

[SunnyCherries]

Well it's Wednesday night now and I STILL haven't heard from her. We will be leaving on Sunday morning, most likely sans flowers.

 

At least we have the resort flowers to fall back on! I'm sure they will be just as beautiful! Mum-in-law-to-be is bringing her glue gun and I found some extra ribbon to take in case we have to make any "adjustments" to what we get at the resort!

 

We're very disappointed, but all will be well!

 

Now, just to try to get the money back! eeek

[nsimpson]

Yikes! What a nightmare! I wish you the best. Hopefully, when you get back you can put some effort into getting your money back. Right now, your thoughts should be on your wedding and how wonderful it WILL be.

[crsperanza]

This really stinks for you! I know I'm super late with this particular thread but I'd like to know how it worked out just because I could potentially be in the same boat......

[AlexsBride]

I just looked at the Bittwersweet website and it seems that she is ONLY doing DIY rentals now. No flowers anymore. (At least I could not see any pics of flowers or info on them) From what I can tell by just reading this post, it seems to be a classic case of someone taking on more than they can handle. Makes me very hesitant to order something like flowers online that needs to be shipped sight unseen and I will be only dealing with local flower vendors to ensure that I like the products I get!!

[robbiemoe]

Sigh. Does anyone have a working number for her? I think I'm in the same boat........

 

Updates from any of you as to how it all worked out in the end? Getting kind of nervous here....

[BlackCherry]

Yikes! I'm sorry to hear about all of this!

 

I know it's no consolation, given you most likely won't have flowers, but make sure you file a complaint with the Better Business Bureau! Don't let them get away with being jerks .... and make sure you let everybody know about your experience! Post a review on Google too!

 

Let us know if we can help by spreading the word!

 

Sorry again to hear about all this stress right before your wedding ...

BUT I agree that the flowers on the resort will be beautiful & your wedding is still going to be the best day!! Enjoy

[robbiemoe]

I've also had a horrible experience with Bitter Sweet. I paid my deposit in September 2009 for flowers in February 2010 and never got my flowers. On top of it all, she has completely ignored my attempts to contact her, and I haven't received a refund. Please save yourself the time and money and DO NOT deal with this company.

 

Also a great idea to always check out your potential vendors on better business bureau (you will see that Bitter Sweet has a rating of F minus!!!).

[michelle10]

Yikes! So sorry this happened to all of you!!

[FutureMsMoulton]

Did you put the deposit on your credit card? Dispute the charges right away!

[robbiemoe]

I called my credit card company, but it's too late, because I made the deposit so long ago (trying to be a good planner! lol). I really just want to help spread the word so other brides don't fall victim. I don't know where I'm going to go from here, but I'm not giving up on getting my money back!

 

Thanks for the support ladies!