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Ladies:

 

I'm so sorry to hear that you are having problems with Yeisy.  I am really surprised!  I actually started with Melani and had so many issues with not getting any replies back for days.  Then they hired Yeisy and I had no problems whatsoever.  She always replied back to me within a day and had all the answers I needed.  I must say that I did write to her in spanish it was easier to break that language barrier.  Which could be one of the reasons sometimes you don't get a straight answer.  Also keep in mind that they do have a lot of weddings to plan I received confirmation of my date and then after that did not do anymore planning with them until a month before the wedding.  At that point they ask you to send in your final count and what you want as far dj, food, etc.  But I didn't finalize everything until 2 days before my wedding once I was there.  I know it seems frustrating but trust me they can pull together an absolutely wonderful wedding in a day.  It's thier job.  Remember that you chose a destination wedding so that you wouldn't have to do any of this stuff and stress, concentrate on the things you need to get done at home and everything will turn out fine.  :)  If I can help with any questions please feel free to ask.

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I agree with Chelymo... I've been dealing with Yeisy since day 1 and she has been awesome! I actually chose this resort based on how quickly I was getting responses from Yeisy. For the first couple of months I was getting responses within hours of sending my e-mail. I try to keep the questions as simple as possible, due to the language barrier Chelymo mentioned. Sometimes her answers were unclear but I would just try to ask again in a way she might understand better. I always make sure to show her my appreciation because I know how busy they are. I know it's hard, but just be patient and in the mean time, take advantage of the girls on here! They are amazing & so helpful!

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Originally Posted by cindyklassen123 View Post

 

thanks. do you happen to know what the charge is? i am having SUCH a tough time getting a straight answer.

 

Bows are $5 and napkins are $4

 

No  worries! Glad to help! thats why we are here...cheesy.gif

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chelymo 05/2010-congratulations=)

MysTea 11/01/2010 ( Yaayy!)

Canadiansandy - 05/04/2011

elizabethrodriguez314 07/04/2011
Jaimele318 - 07/08/2011

 

 

(Lol - I hope I wrote my date right! In Canada we do dd/mm/yyyy, but I think you're all doing mm/dd/yyyy - so that's what I did. May 4 2011)

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