Why does email take so long at Dreams?????

Loni · April 13, 2009

Try not to stress- there was at least 4 weddings there last week. Yesica can be frustrating, because you wait so long for a reply and then you're not even sure if she answered your question! Having just been through this, let me assure you that they do know what they are doing. I stressed over every little detail and at the end of the day, none of it mattered! I had a beautiful wedding and the resort was perfect. I agree, most of your questions can be answered here. I would just fire off e-mails detailing what you want, and when you're actually down there, have a check-list and go over it with Yesica. She will get a little better as your wedding date draws nearer.

KellyP · April 15, 2009

I am so glad to see that I am not the only one!!! Yesica does take at least 2 weeks to reply to my emails as well. I am still trying to nail down my date and since it is in September this year I am getting a bit nervous!!! Thanks ladies I will just try to be more patient.

Ana · April 16, 2009

I worked with Yesica for over a year planning my wedding and she always took a bit of extra time responding, but then again almost ALL of the vendors were like that. 1st of all Mexico is a bit more relaxed than it is here, so expect that there might be a bit of a wait for an answer. If you really need an answer on something then call Yesica directly at the hotel. 2nd of all, all 3 wedding coordinators at Dreams are SUPER BUSY. There is a wedding a day pretty much, and every bride expects the WC to be doing everything perfectly and working only for them....well that's not the case. Yesica is juggling alot of brides at one time, and on days that she has weddings on the resort that bride is her first priority (as it should be..you will want the same thing when its your day). Just be patient and give yourself alot of time to plan. Also just remember that everything will be perfect, and it will come together in the end. Before your big day when you get to Dreams she will sit down with you and go over all the details with you so that you can figure out last min details.

*Lo* · April 16, 2009

I don't think I was conversing with Yesica, but perhaps it was another WC at Dreams. I emailed her about securing a date and got a very fast response and within 48 hours we'd made a deposit. However I did not receive anything to sign either, just a confirmation of our date and our deposit which I'm fine with. I figure I have so much time so I won't begin to worry about anything yet. I have heard that you just have to be patient since they are so busy!