Excellence Riviera Maya

[Sheen811]

We just came back from our site visit and all i have to say is ERC is amazing. There is nothing else that you could want that ERC doesn't already have or that they won't go out of there way to get you. The staff is absolutely amazing and they wait on you hand and foot. You can literally stay in the same spot all day without getting up at all

 

The grounds are absolutely beautiful and the beach is gorgeous. Food is also amazing; we were there for a short 5 days and didn't get to try every restaurant; but we were impressed alone with the breakfast and lunch options. Most all inclusive resorts we have visited in the past only offer buffet options for lunch. Not ERC! There are several options for breakfast/lunch where you can actually order from a menu which was a nice surprise for us. We even had fresh sushi rolled on the beach for lunch; yum

 

We spent most of our time relaxing on the beach; where they bring you as many drinks and as much food as you want. I didn't see too many people take advantage of ordering food on the beach, i think this was because the food in the restaurants was so good and it was nice to relax in these open aired areas/restaurants. Note: It was over 96 every day that we were there; and it felt over 100 easily. 

Ramon was amazing. He pays so much attention to detail and really takes pride in what he does. I saw several weddings going on while we were there and even met some of the other brides. Everyone was so happy with the planning and/or how it all already turned out. We watched a small wedding on the pier and i was able to see the beach set up for another wedding that was going to occur the afternoon we were leaving. Pls PM if you would like to see pictures

Ramon walked us through the entire resort and really helped my fiance and i envision what are available options are. We are going to be married at the beach gazebo which is located on the excellence club side. This is nice because there are less guests that are in this area and more private. We will then most likely be having our cocktail hour on the pier. Depending on how many guests actually share this weekend with us we will be having our reception on the beach or in the foyer. If you have 50 people or more you can have the reception on the beach. We think we will have around 40-60 so we will see what happens.

The other option for a Saturday night reception is the Barcelona restaurant(Mediterranean). Fiance and i really want something more open air so we just didn't feel that this option was for us. The nights that each restaurant is closed can change at anytime; so there may be other options available when the time comes. 

 

This place was so relaxing but at the same time if that's not what you are looking for there is so much to do. There are always people playing volleyball or hanging out by the swim up bar; but if you want to you can find a secluded area of the pool or relax on the beach all day. Whatever you want you get here! If you haven't already been there you future brides will love it. 

 

BTW, The spa is amazing.....

 

Let me know if there are any questions and i will be happy to share

[Sheen811]

Congrats jenny!

We just got back from our site visit and we loved it. Every time you turn around there is someone cleaning a fountain, trimming the flowers or washing the floors. They are very passionate and ensure that this place looks at its best. I didn't feel that this place needed to be refreshed at all; we've been to many new resorts in Mexico within 1 year of them opening and excellence didn't feel any different.

I agree with Treebean that this resort has a rustic feeling compared to other resorts. My fiance and i really liked how you still felt like you were in Mexico while on the resort grounds whereas many of the other newer resorts are too modern and feel like you could be anywhere in the world.

Hope that helps : ) Happy planning!!

Originally Posted by jennyyhwang 

Hi everyone!

 

I read on TripAdvisor that some people recently thought that Excellence Riviera Cancun seemed a little old and needed to be updated.  Did any of you find this to be true?  Does the resort seen aged and in need of a little refreshing?

 

Thanks in advance for your responses! =)

[Jewels93]

Does anyone know what type of discount is given for the group rates???

 

Thx

[krmiller]

Ramon is "holding" my date, June 3, 2011.  I am so excited & can't wait to get booked.  My TA has been a little slow with things & said that one of her wholesalers, Apple Vacations, won't book trips to ERC due to complaints from past guests about the food, service, etc.  She is looking into other wholesalers.  I just feel like this is taking forever!  We emailed her over a month ago & she if finally giving us some prices.  Hopefully I too will be an ERC bride!!  BTW, is this the only thread for ERC brides?  I tried searching, but this one was the I found with the most posts!

[Jewels93]

Have you tried booking directly with Excellence? I find that their prices are just as good as the online TAs.They don't even require a deposit to reserve your rooms just a credit card. They also said if the rates do drop after you book that they will give you the lower price. Has anyone else booked directly thru Excellence?

[bondgirl0072010]

OMG your TA must be crazy!  We were just married there on 6/19/10 and not only did they do a fabulous job but our 30 guests were absolutely blown away by the food and the resort itself.  Do not be discouraged by a bad travel agent (we had one too).  We have been to ERC 3 times and honestly, wouldn't do a thing differently.  Ramon is also great.  It takes awhile to get responses, but when we were there the week of the wedding he sat down with us for 2 hours to go through the details.  Seriously - it was a perfect experience.  If you need any more info, feel free to email me at [email protected].

 

Thanks!

 

Chelsea Bond

[krmiller]

Yeah, I'm not worried about it.  I have heard so many wonderful things about ERC on here & on tripadvisor.  I might take you up on that offer once I get everything settled.  Thanks!!!

[krmiller]

Does anyone have any pictures of The Lobster House?  We will be getting married on a Friday & I read on here that The Lobster House & Agave were closed that night.  I couldn't find any on the website.  Thanks!

[JenFL]

Hi everyone!

 

I will be having my wedding at Excellence, not sure which one though yet. My parents will be staying at Rivera Maya the first week of October and I was wondering if anyone's wedding is that week so they could take a look for me. They are also doing a site visit at the Playa Mujeres for a day.

 

Thanks!

 

Jen

[endlesslove]

 

 

Originally Posted by krmiller 

 

Does anyone have any pictures of The Lobster House?  We will be getting married on a Friday & I read on here that The Lobster House & Agave were closed that night.  I couldn't find any on the website.  Thanks!

 

These are two pictures I have of the Grill, which is the other half of the lobster house, so it's exactly the same.