New wedding coordinator at Villa Premiere?

tcuvicki · December 1, 2008

So I am planning on booking my wedding at Villa Premiere, but Evelina (the wedding coordinator everyone recommended) is no longer there. Now it is a new guy named Ricardo, has anyone used him before? Is he any good?

DB2B · December 2, 2008

I don't know anything about Ricardo; my FI and I took a scouting trip last month (Nov 7-12), and we stayed at the Villa Premiere (and Buenaventura, since they are sister hotels). When I was planning everything, the WC at Villa Premiere was Fabiola, but I had a really hard time getting in touch with her and she never met with us while we were there. I had talked to the WC at the Buenaventura as well, but she wouldn't respond either and when I got there I found out she had quit. It sounds like they have a lot of turnover at both hotels. In my opinion, Fabiola was a little flaky as well - when I was trying to meet either of the coordinators when we were down there, the front desk dialed a phone for me and I spoke to Fabiola, the new WC at the Buenaventura, and I think Susanna (group sales?) on the phone but none were willing to meet. Is it possible to find out where Ricardo came from or his history? Or maybe pictures (we like pictures!!) I think it might be useful if you initially lay out what you expect from them (i.e. how rapid the communication), and make sure you keep in touch just in case. Just my opinion! I don't mean to be a Debbie Downer - Villa Premiere is a nice hotel and I know all the hotel WC's are pretty overwhelmed! I just wasn't impressed with the quality of service in comparison to the others we worked with. Good luck! And let us know how it goes!