Anyone having trouble with WC at resorts?

[jaysgirl]

Hello everyone.

 

Just wondering if anyone else is having bad luck with the wedding coordinators? I have been contacting them for about 6 months to set a wedding date and when I called, they said they would book me in and then I would send a follow up email and no response...

 

I finally asked my travel agent to contact them, and now the day that I have been asking for for 6 months is booked. We want a sunset wedding, but are supposed to get married at 2 in the afternoon. I am not impressed as I have sent numerous emails and phone calls. Stessing out!!!

 

Wondering if anyone else is having these types of issues? And if anyone has any advise!

[rdhbride]

sorry to hear, i have no advise as to i haven't even picked a place yet , but i do hear alot of brides having this problem. sorry.

[jaysgirl]

Oh no worries...everything will work out! Thinking positive!

[DanielleNDerek]

what resort? I was having a hard time with the Dreams cordinator getting back to me when i first was planning. now i'm getting married at the Paradisus Palma Real and the WC has been really great getting back to me right away.

[foxytv]

Yeah, which resort(s) are you having problems with? Are you emailing or calling them directly? Do you have any of your correspondence documented (copies of emails, etc)?

[Erica053009]

I have had soooooooooo many problems with my WC at the resort I thought it would get better but I am still waiting for that day good luck

[jaysgirl]

The Occidental Grand. My TA just told them that if they didn't get it together we would switch resorts...so now they seem to be responding....still so nervous though!

 

I now have some emails from them confirming my day so I will hold onto them with dear life.

 

So stressful! I was hoping going away would be easier!

[Erica053009]

Quote:

Originally Posted by jaysgirl The Occidental Grand. My TA just told them that if they didn't get it together we would switch resorts...so now they seem to be responding....still so nervous though! I now have some emails from them confirming my day so I will hold onto them with dear life. So stressful! I was hoping going away would be easier!

I told my resort I would leave as well they didn't seem to care but I already put so much money and time into it I had to stay .

I thought going away would be easier as well boy was I wrong. I have been calling and emailing my WC for 2 weeks now with no answer but then she rushes me into decisions. It is what it is in the end I only care that there is sand under my feet blue water in the distance and I get married to my man

[jaysgirl]

I feel the same. I don't care as long as it is us standing there! Hopefully everything will work out for both of us....I will have 6 days at the resort before the wedding day so at least if I have to, I can take matters into my own hands at that point. What resort are you at?

[Erica053009]

I am at the RoseHall resort in Jamaica...I am going on 3 weeks since I have heard from my WC and that is not because I have not emailed or called because I do everyday. I am only going to be at the resort 3 days before but what ever will go wrong I am sure will go wrong that day oh well right it can happen anywhere but I feel it is definite at this place. Where in Punta Cana are you getting married that is where the FI and I started looking when we got engaged