email problem driving me nuts! help!

[Maura]

im a gmail user and for the last several weeks, my inbox is showing i have 3 unread messages.... only i dont!

 

i have checked all my folders, spam, trash, etc etc and cannot figure out why the unread message count is still showing 3. i have looked on the help tab with gmail, but cannot find any answers. the fact that i cannot figure it out is driving me totally insane.

 

can anybody help me figure this out?

[cheese_diva]

Do you have the function to "check all as read" or "all as unread".. maybe doing that will help get rid of the glitch? Sorry I use Yahoo so not sure if that was helpful.

[boscobel]

This might be silly or not even apply. I have never used or seen gmail, so I don't know how it's set up. But is there a way to collapse a files, and perhaps that is where the emails are?

 

Like in my outlook, it groups them into daily emails. And I could min or max the day. I know that I have occasionally clicked on it before and been momentarily confused. Oh, or befuddled! I used that word yestrday and it made me giggle, so here it is again!

[Maura]

Quote:

Originally Posted by cheese_diva Do you have the function to "check all as read" or "all as unread".. maybe doing that will help get rid of the glitch? Sorry I use Yahoo so not sure if that was helpful.

angela, i did try this twice, and it still tells me i have 3 unread messages. grr.

Quote:

Originally Posted by carly This might be silly or not even apply. I have never used or seen gmail, so I don't know how it's set up. But is there a way to collapse a files, and perhaps that is where the emails are? Like in my outlook, it groups them into daily emails. And I could min or max the day. I know that I have occasionally clicked on it before and been momentarily confused. Oh, or befuddled! I used that word yestrday and it made me giggle, so here it is again!

gmail cant collapse files and doesnt use "folders" per se - you can use labels to label stuff, and everything just stays filed in your regular inbox. then if you click the label, you can see all the messages that are only classified under that label. so, it doesnt really apply

[Angel]

I have Gmail but never experienced that problem. Have you tried looking into the settings?

[Maura]

yes i have looked at every single option in the settings and nothing fixes it

[Angel]

I know it eerks your nerves not knowing how to fix it.

Have you tried googling your question to see if anyone else experienced the same thing? I usually find a solution when I google.

[Maura]

yes i googled a bajillion different things with no luck.

 

but i just thought of something else and typed "label:unread" in the search field for the inbox and up popped 3 messages that were showing as unread!!!!!!! WOOOO! strangely... i know i had read those messages and they shouldnt have been marked as unread, but i dont care anymore because the annoying 3 finally went away!!

[Angel]

Good, what a relief!

[boscobel]

Yay! Glad that you can stop going insane on your gmail!