aventura spa palace

[chase414]

 

 

Bree, can you e-mail the price list when you get it.  I can't open attachments yet either!

 

We go to Mexico a couple times a year and I just happened to buy my niece and nephews maracas when we were there in Nov.  I paid $1 each but a lot of times you can find them in the resort gift shops for $1.25 or $1.50 each.  We're going to buy some this trip too to put in front of the guests dinner plates.  

 

I also bought little baby keychain ones to attach to each guest bags.  

 

 

Originally Posted by breeburns 

J-me - Wow you are so close!!

I'm going to be there on the 26th maybe we can meet up before you leave to let me know if it cost you anything? could you also email me that price list you posted ([email protected] - cant download things yet), what was the price to rent the vases? we were planning on buying them from the walmart in playa del carmen. What location did you choose for ceremony and reception?

Our WC is Karime Perez, she seems so much more helpful then the other ones! i think she is my fourth or fifth WC so far!!

I'm so excited for you! when do you leave? we leave in 17 days!

 

Oh and sxcT - What prices were the maracas you bought in Mexico - just asking because we haven't got a clue what they will cost and just dont want to get ripped off! Thanks!

 

This board has been fantastic!! You ladies rock!

 

[chase414]

Thanks for the info! 

I'm not able to open attachments yet, but thanks for trying!  $2.50 per bag is very reasonable to me.  I was thinking they were going to charge us about $10 per bag.  

 

I guess I should figure to spend at least $126 on a bouquet.  Thanks again!  I wish you all the best:)

 

Have fun and enjoy the day!

 

I just had my final gown fitting today and it's all done! Yay for me!  I just wish I could hear from a WC so we can wrap things up.  It's less than a month away for us now.  We leave April 28th.

 

So happy for you!
 

Originally Posted by J-me 

I leave a week from tomorrow - weeeee!!!

 

I have been working with Edith and she hasn't mentioned any set up fee (I'm not going to bring it up!) but I'll let you know when I return on the 28th what the cost ends up being. We are doing the complimentary package, but bringing runners, chair sashes, and most of my centerpieces (renting hurricane vases from them).

 

They charge $2.50 per bag to deliver the welcome bags to the guest rooms.

 

As for the bouquets, we are bringing our own, but in the wedding packet - it lists $126 for the Maid of Honor bouquet and 'starting' at $154 for the bridal bouquet - so it's definitely less than $126!

 

Here is the packet in case anyone finds it helpful

 

 

 

 

 

 

 

 

 

 

Weddings Sales Guide - Palace Resorts.pdf

[breeburns]

Sorry sxcT I don't know why I thought that! chase thanks for the info on the maracas! I was just hoping they weren't going to be like $15 a piece! I haven't gotten that price list yet about rentals. And we leave two days before you!! It's coming up so quickly! I have asked for blue dendrobium orchids in my white rose bouquet and it costs $120 lol oh well it's the flowers I always wanted!

[breeburns]

Chase, so exciting about your dress fitting! I had my final one on Thursday and it made me so happy about what it looked like (my dress was way too big on me) they still had to do a few things to it and I pick it up the day before we leave! Did you bring your dress home with you? I also had a nightmare after the fitting about my dress being too short because I bought a new pair of heels lol, I'm a nerd!

[AlmostMrsMcD]

OMG!  Where have you all been for the last few months!!  Thank god I've found you all!  I've been going out of my mind worrying when I will be contacted by my WC, how much everything is going to cost the day of, blah blah blah and here I stumble upon all these posts and we are all in the same boat!  Not that the weight has been lifted off my shoulders but at least some support is SOOO reassuring! 

We are getting married May23rd and I feel as though I should at least have some idea of what is going on, but I guess this is the waiting game!  I'm not a crazy bride by any means (obviously if I'm running away to Mexico!) but I'm just so nervous trying to make heads or tails of all the changes going on!  I keep reading my contract over and over hoping to figure out why no one has called or emailed me!  Poor Yesina, I've been trying to get her to help me and she told me over a week ago my WC Carolina? (I honestly can't remember) would be contacting me tomorrow.  And here I am!

Thanks guys for sharing in my pain/anguish!

[AlmostMrsMcD]

OMG Thank god I have found you ladies!  I've been going out of my mind lately trying to get this wedding organized and I haven't heard from our WC yet!  I was so nervous but I guess thats the norm!  We're getting married here on May 23rd and I feel like I've done nothing yet!  I emailed Yesina I was told my WC Carolina would be contacting me tomorrow (that was about 2 weeks ago!) I'm glad I'm not the only one and you all are such a great support system for this whole wedding mess!! 

Thanks for keeping me sane!

[SarahWitt]

HI Ladies,

 

So not sure if anyone read Kzade about their wedding issues with Palace's booking issues, but I wanted to post a review I Just read on TripAdvisor of someone else who is also have the same issues with booking and not having things run smoothly with their wedding and had to move resorts mid trip.

 

TO be honest, this is making me question their change-over, service and everything I have been looking forward hearing all of these negative reviews and experiences. I hope us ladies who have weddings here in the next month or so have a great experience!!

 

Here is the review:

 

We traveled March 30 - April 6 with a group of 30 (including children) in 12 rooms for a wedding and weeklong itinerary. Planning started last August through RCI. If as advertised and planned, this would have been perfect for the group and wedding. The Cove has the facilities and location for a spectacular all-inclusive experience. However; NOTHING is as promised. They are a ship without a rudder. There is no management to speak of and the staff that remains is hassled and incompetent as they try to maneuver through what appears to be a major change to Hard Rock that no one fully comprehends.

Our $1500 resort credit was dropped to $500 (not sure where that miscommunication started) so we could not do the included activities on our itinerary, the shuttles to the other hotels (where the wedding ceremony was located) were no longer running and we paid for car rental and taxis for the entire group, the recipricol all-inclusive at Palace hotels does not exist, we paid extra for the wedding, golf, cars, tips, taxis, tours, and double paid in several instances for the family (though no family rooms were available).

On day 5, we were informed that a Jewish Kosher group was moving in and occupying the entire Cove side. The restaurants were closed, the bars closed, and we were forced to pack up and move to the Cancun Beach Resort because the Spa side is adults only! The Cancun Palace is NOT a children-friendly environment - it is a haven for spring break drunken debauchery. Our activities planned for the end of the week are in the Riviera Maya, not Cancun and now we either have to cancel and lose the money for the activity, or pay for transportation down to Playa del Carmen and lose 3 hours travel time. DISASTER. We were not compensated a penny, nor given any incentive to make this major and very inconvenient change.

I am interested to know if any of the prior Cove responses ever came to fruition. We saw this type of ineffective patronization over and over again. e never walked into the lobby without witnessing a disappointed and angry encounter.

To top it all off, I am writing this from our room in Cancun (where we holed up eagerly awaiting our departure and to avoid the throngs of partying minors and clueless adults) nursing the second bout of food poisoning from the poorly run restaurants. Don’t order any seafood at these restaurants. We need a nap, as the first drunk teenager accidentally called our room at 1:30am last night, and the halls echoed with slurred screaming until about 3am.

If you go to Mexico expecting All-Inclusive standards - you will be disappointed. If you go to a Palace Resort expecting Mexican standards - this is normal. If you want Hard Rock, go to Las Vegas - the weather is the same and you can drink the water. If you want real Mexico, avoid Cancun altogether.

[SarahWitt]

I am going to be getting married on the cove side on May 26th, so I am sure we will be running into each other!!! Happy Planning

Originally Posted by AlmostMrsMcD 

OMG Thank god I have found you ladies!  I've been going out of my mind lately trying to get this wedding organized and I haven't heard from our WC yet!  I was so nervous but I guess thats the norm!  We're getting married here on May 23rd and I feel like I've done nothing yet!  I emailed Yesina I was told my WC Carolina would be contacting me tomorrow (that was about 2 weeks ago!) I'm glad I'm not the only one and you all are such a great support system for this whole wedding mess!! 

Thanks for keeping me sane!

 

[sxcT]

Welcome!!  And congrats on picking a wonderful day....my bday LOL!!

 

This thread is very helpful and might help answer some questions while you are waiting for your WC to contact you.

 

Happy Planning!!
 

Originally Posted by AlmostMrsMcD 

OMG Thank god I have found you ladies!  I've been going out of my mind lately trying to get this wedding organized and I haven't heard from our WC yet!  I was so nervous but I guess thats the norm!  We're getting married here on May 23rd and I feel like I've done nothing yet!  I emailed Yesina I was told my WC Carolina would be contacting me tomorrow (that was about 2 weeks ago!) I'm glad I'm not the only one and you all are such a great support system for this whole wedding mess!! 

Thanks for keeping me sane!

 

[sxcT]

What a mess!!  I really do feel sorry for all you future brides.  I wish you could all experience the wonderful time us past brides had for our weddings.  I hope it gets better as the days go on.
 

Originally Posted by SarahWitt 

HI Ladies,

 

So not sure if anyone read Kzade about their wedding issues with Palace's booking issues, but I wanted to post a review I Just read on TripAdvisor of someone else who is also have the same issues with booking and not having things run smoothly with their wedding and had to move resorts mid trip.

 

TO be honest, this is making me question their change-over, service and everything I have been looking forward hearing all of these negative reviews and experiences. I hope us ladies who have weddings here in the next month or so have a great experience!!

 

Here is the review:

 

We traveled March 30 - April 6 with a group of 30 (including children) in 12 rooms for a wedding and weeklong itinerary. Planning started last August through RCI. If as advertised and planned, this would have been perfect for the group and wedding. The Cove has the facilities and location for a spectacular all-inclusive experience. However; NOTHING is as promised. They are a ship without a rudder. There is no management to speak of and the staff that remains is hassled and incompetent as they try to maneuver through what appears to be a major change to Hard Rock that no one fully comprehends.

Our $1500 resort credit was dropped to $500 (not sure where that miscommunication started) so we could not do the included activities on our itinerary, the shuttles to the other hotels (where the wedding ceremony was located) were no longer running and we paid for car rental and taxis for the entire group, the recipricol all-inclusive at Palace hotels does not exist, we paid extra for the wedding, golf, cars, tips, taxis, tours, and double paid in several instances for the family (though no family rooms were available).

On day 5, we were informed that a Jewish Kosher group was moving in and occupying the entire Cove side. The restaurants were closed, the bars closed, and we were forced to pack up and move to the Cancun Beach Resort because the Spa side is adults only! The Cancun Palace is NOT a children-friendly environment - it is a haven for spring break drunken debauchery. Our activities planned for the end of the week are in the Riviera Maya, not Cancun and now we either have to cancel and lose the money for the activity, or pay for transportation down to Playa del Carmen and lose 3 hours travel time. DISASTER. We were not compensated a penny, nor given any incentive to make this major and very inconvenient change.

I am interested to know if any of the prior Cove responses ever came to fruition. We saw this type of ineffective patronization over and over again. e never walked into the lobby without witnessing a disappointed and angry encounter.

To top it all off, I am writing this from our room in Cancun (where we holed up eagerly awaiting our departure and to avoid the throngs of partying minors and clueless adults) nursing the second bout of food poisoning from the poorly run restaurants. Don’t order any seafood at these restaurants. We need a nap, as the first drunk teenager accidentally called our room at 1:30am last night, and the halls echoed with slurred screaming until about 3am.

If you go to Mexico expecting All-Inclusive standards - you will be disappointed. If you go to a Palace Resort expecting Mexican standards - this is normal. If you want Hard Rock, go to Las Vegas - the weather is the same and you can drink the water. If you want real Mexico, avoid Cancun altogether.