aventura spa palace

[runcol2]

I don't know what to do...should I just not say anything else and wait till I get there?

[runcol2]

Jess,

 

Can you send your template for the room key holder too?? ([email protected])

 

I'm so stressed out now about hanging those decorations

 

I wish they would get back to me about stuff in a timely manner. Between that and them saying we couldn't use our resort dollars toward the video I feel like they aren't working with me at all and I have 26 rooms booked for them

[adales]

That is so frustrating!  Luckily, I have correspondence from Wilma saying that they will do it free of charge so I am going to print out all of my emails and highlight the stuff that she told me and pass it on to Cristina at our meeting.

 

Do you have a family member or friend that could do it for you?
 

Originally Posted by runcol2 

Jess,

 

Can you send your template for the room key holder too?? ([email protected])

 

I'm so stressed out now about hanging those decorations

 

I wish they would get back to me about stuff in a timely manner. Between that and them saying we couldn't use our resort dollars toward the video I feel like they aren't working with me at all and I have 26 rooms booked for them

 

[jszy10]

Lauren

 

Honestly...I would just let it go and show up with the decorations you want to use.  Maybe she is misunderstanding you?  I would say, show up at the meeting with decorations in hand, and if she mentions a charge use the defense that every other bride that you know that got married there had it done for free, and you know brides who spoke to Wilma that said it was free of charge.  If they give you trouble, I'm sure you can have someone help you out that is with you. I definitely wouldn't pay.  About the resort dollars for the video...try to call Yesenia again.  Like I said, depending on when you booked your wedding, she may tell you that you CAN.  That is what she told me!

 

and I will send you anything you want!!  I hope you can wait until Sunday??  I am leaving right after work today to head back to my hometown for the weekend -- my shower is tomorrow!!! -- and I didn't bring my laptop.

 

I also made pages specific to our resort for a welcome booklet if you want that too.  I made them sized to fit 4 X 6 soft photo albums that I bought for $1 at Walmart.

[amberm390]

Karen, very thorough review...thanks! Do you mind PMing me the link to your pictures?

 

Originally Posted by karebear79 

I finally got my review posted from our wedding at Aventura on 2/25/11. I tried to be specific but there was a lot I wanted to cover...I hope it is helpful. Good luck to you all!!

 

http://www.bestdestinationwedding.com/products/aventura-spa-palace-all-inclusive/reviews

 

[runcol2]

Alisa,

 

Would you mind forwarding me that email from Wilma so I can show it to Cristina at our wedding meeting. I just want to show her that other brides were told they would have no set-up fee for the decorations they brought with them. My email is [email protected]

 

Thanks!

 

Lauren

[lilbuddha]

Hi Ladies!!! We just got back last night from our honeymoon!! It was fabulous!! The staff was great and did a fabulous jib! We had a checkin with almost 60 people and it was so smooth! They had a private checkin and people could eat and drink while checking and that they had all of our guests bags delivered to their rooms. Our welcome dinner was beautiful and simple. I bought paper flowers on easy to be tied around eat napkin and it really added some pop to the all white set up. Our tshirts and volleyball tournament sparked a ton of conversation and the volleyball tournament really broke the ice. Wilma even surprised us with a real referee and water station so it was vey official. The trash talking between our friends and family started at the eel come dinner with Paul and I kicking it off. After that everyone even my 81 year old grandmother got into it!! The tequila and cigar party was amazing. We had it at the spa gazebo and the set up was incredible. They even served blue (highly dangerous) tequila drinks that matched the blue table sashes and match books. The cigar roller was a huge hit!!! All we asked was for a few snack and dessert tray since it started at 8 and most people would have already gone to dinner. But the spread was amazing!! Our ceremony was perfect. We asked back in July during our site visit if we could get married on the inlet instead of a gazebo and they made it happen. It was stunning. The horse drawn carriage and fireworks surprised so many people. Even the "big men were crying". There are pics (guest pics and video of vows etc on Facebook) just friend request Mia Roberts on Facebook w a message saying you are from the blog and you can take a look. We kept the included photo package that came with our amethyst package and added extra video. We got the video and palace pics before the end of our honeymoon which was nice...we spent an evening in just watching the video and looking at the photos. Juan Navarro is amazing!!! He was sweet, professional and worked really really hard. Our families loved him and he was just fun to work with. I can't say enough about him and his assistant Daniel. As soon as we get his photos I will let you know. The only problem we had the whole trip from check in to check out was our reception. Wilma just disappeared for most of it. My groomzilla actually handled it since I was too busy trying to not sweat the small stuff We brought 3 extra suitcases for the wedding. The bulk of it being welcome bag stuff but we did take an entire suitcase to our meeting with Wilma. In the end most of it was not used. I brought over 100 candles in various forms with glass holders since the resort prices were so high. None of them were lit and our head waiter was running around trying to fix the set up. The "memories from Mexico cards that www hard made instead of a typical guest book were not laid out and most guests did not even receive one. The entrance with the D J was a bit of a mess since Wilma was not around to help coordinate the DJ introduction. She literally just disappeared. When she showed up again Paul took her aside and asked her where she kept disappearing to. He asked her to stay close because we did not know when we should do "wedding actinides" such as cut the cake, dance, speeches etc. We paid for an extra hour of videography and Paul had to ask him to stay longer because the speeches weren't done etc. We had two guests who were wedding coordinators and they ended up helping my husband (so weird to write ) coordinate all the activities. She showed up about an hour and a half into the reception and told me she was leaving. That was it. In the end our reception was he most stressful event. We still had a great time but it was thanks in part to our head waiter Ernesto and our friends for pitching in. My husband was more annoyed about the reception then I was but my annoyance was over the lack of videographer and photography, Juan Navarro showed up three hours before the wedding to look at locations for shots etc. When he got there he couldn't find us and Wilma even told the groom that she had seen Juan almost an hour before but she never told him where we were. In the end, I was disappointed because there are so many photography spots on the resort and we were unable to take advantage of them despite having Juan arrive 2 hours before the start of the ceremony. Final guest count with bride and groom was 77. (We had three surpass guests that we didn't know about until they arrived . I would doit all again just be sure to have a member of your wedding party check on your decor. I hoping all of your receptions go more smoothly. But like I said all of our events were great!!!

[runcol2]

Hey there! 

 

It sounds like even with a few "hiccups" it was a beautiful day. I was wondering if you had purchased the DJ through JSAV? I can't wait to see your pics!!

[J-me]

Wow, craziness she went MIA on you - despite the frustrations, hopefully everything else was perfect and congrats!!

 

In reading so many of the reviews on here, it seems ASP brides have their coordinators changed often. Have you ladies found one better than the other? I met Lorena during our site visit, so should I request a particular one (though it sounds like it would just change 10x lol)? The coordinators seem to make/break how the 'hiccups' are managed....your thoughts ladies?

[MarTeeNi007]

Thank you sooo much for the wonderful review...it gives me some things to think about.  I really appreciate your feedback and insight. I'm sure all the other brides to be here feel the same way.  It's so helpful to see some elses experience and how even though you had your hiccups you had a wonder wedding.

 

Thanks.

 

Originally Posted by lilbuddha 

Hi Ladies!!!


We just got back last night from our honeymoon!!

It was fabulous!! The staff was great and did a fabulous jib! We had a checkin with almost 60 people and it was so smooth! They had a private checkin and people could eat and drink while checking and that they had all of our guests bags delivered to their rooms.

Our welcome dinner was beautiful and simple. I bought paper flowers on easy to be tied around eat napkin and it really added some pop to the all white set up.

Our tshirts and volleyball tournament sparked a ton of conversation and the volleyball tournament really broke the ice. Wilma even surprised us with a real referee and water station so it was vey official. The trash talking between our friends and family started at the eel come dinner with Paul and I kicking it off. After that everyone even my 81 year old grandmother got into it!!

The tequila and cigar party was amazing. We had it at the spa gazebo and the set up was incredible. They even served blue (highly dangerous) tequila drinks that matched the blue table sashes and match books. The cigar roller was a huge hit!!! All we asked was for a few snack and dessert tray since it started at 8 and most people would have already gone to dinner. But the spread was amazing!!

Our ceremony was perfect. We asked back in July during our site visit if we could get married on the inlet instead of a gazebo and they made it happen. It was stunning. The horse drawn carriage and fireworks surprised so many people. Even the "big men were crying". There are pics (guest pics and video of vows etc on Facebook) just friend request Mia Roberts on Facebook w a message saying you are from the blog and you can take a look.

We kept the included photo package that came with our amethyst package and added extra video. We got the video and palace pics before the end of our honeymoon which was nice...we spent an evening in just watching the video and looking at the photos.

Juan Navarro is amazing!!! He was sweet, professional and worked really really hard. Our families loved him and he was just fun to work with. I can't say enough about him and his assistant Daniel. As soon as we get his photos I will let you know.

The only problem we had the whole trip from check in to check out was our reception. Wilma just disappeared for most of it. My groomzilla actually handled it since I was too busy trying to not sweat the small stuff

We brought 3 extra suitcases for the wedding. The bulk of it being welcome bag stuff but we did take an entire suitcase to our meeting with Wilma. In the end most of it was not used. I brought over 100 candles in various forms with glass holders since the resort prices were so high. None of them were lit and our head waiter was running around trying to fix the set up. The "memories from Mexico cards that www hard made instead of a typical guest book were not laid out and most guests did not even receive one. The entrance with the D J was a bit of a mess since Wilma was not around to help coordinate the DJ introduction. She literally just disappeared. When she showed up again Paul took her aside and asked her where she kept disappearing to. He asked her to stay close because we did not know when we should do "wedding actinides" such as cut the cake, dance, speeches etc. We paid for an extra hour of videography and Paul had to ask him to stay longer because the speeches weren't done etc.

We had two guests who were wedding coordinators and they ended up helping my husband (so weird to write ) coordinate all the activities. She showed up about an hour and a half into the reception and told me she was leaving. That was it. In the end our reception was he most stressful event. We still had a great time but it was thanks in part to our head waiter Ernesto and our friends for pitching in. My husband was more annoyed about the reception then I was but my annoyance was over the lack of videographer and photography,

Juan Navarro showed up three hours before the wedding to look at locations for shots etc. When he got there he couldn't find us and Wilma even told the groom that she had seen Juan almost an hour before but she never told him where we were. In the end, I was disappointed because there are so many photography spots on the resort and we were unable to take advantage of them despite having Juan arrive 2 hours before the start of the ceremony.

Final guest count with bride and groom was 77. (We had three surpass guests that we didn't know about until they arrived .

I would doit all again just be sure to have a member of your wedding party check on your decor. I hoping all of your receptions go more smoothly. But like I said all of our events were great!!!