What would you do if you got an email like this?

[ChristinaH]

Quote:

Originally Posted by Yvette i thought they were being careful but it still came out a little rude. i have to agree with martha, i think it was rude to start naming everything they want that isn't found at the resort you chose. they could have just left it at we want to see what other options there are for their budget or whatever. no need to start listing stuff. but that's my opinion. at least they were trying to be nice about it. but i don't see a problem with guests staying somewhere else since it is their vacation and their $$ being spent.

I agree... they were careful with their words, but it came across a touch rude. However, if they didn't run it by you and went ahead and booked elsewhere, you'd probably be upset too (I know I would). It's almost a lose/lose situation. He!!, I'm still waiting for my brother to pick his ba!!s out of his purse to let me know he's not coming to my wedding. My dad let that one slip by.

Anyway, sleep on it for a while before you give them your response. Besides, in a month, you'll have something else to worry about and this will be a thing of the past.

[Debs]

Quote:

Originally Posted by FYB87 I would reply back and let them know they will have to pay a day pass for the wedding and any other events that are planned for the resort that you choice. I do think the wording could have been better.

That's exactly what I would do. Esp because they are in the wedding party! Holy crap. Anyway, just let them know if you have events planned on any other days that they will also need a day pass for. It might end up not being worth their bother, but then again why should you pay their day passes when they decide to stay elsewhere?

[JHarwood2Be]

I can see why you're upset, especially since it is your wedding party too. Playa Fiesta looks awesome for weddings, but I can see their point on wanting a little more variety and choice during their vacation. On the other hand, the beauty of Playa Fiesta is all the dinners and events that you can plan for you wedding.

That's a tough one! If you are planning to do a lot of activities, maybe try to talk about it before they book another resort. Any way they can spend time at another resort and stay one or two nights at Playa Fiesta?

[kate.com]

Thanks Everyone.

 

It is starting to blow over now... I talked to everyone, now my FI needs to talk to his sibblings as well.

 

We came to the consensus that no one was trying to hurt the other ones feelings and that next time it would be better to talk in person. It was a touch rude to ignore my phone calls and send an email from the group that was avoiding my calls. Also, they should have talked to me about the resort first and not ask 12 hours after I booked it... wait until they had all of the facts.

 

I think what they are going to do is fly in on Saturday and stay at a larger AI then come to Playa Fiesta on Tuesday-Sunday so they can be with the family and group. That is more than fine with me!

[Ana]

I think they're being pretty nice actually, and are trying to be really respectful of your feelings. We have guests that are looking into other accommodations...it is definitely their vacation too so I think that's perfectly reasonable.

[JHarwood2Be]

Quote:

Originally Posted by soontobeamrs Thanks Everyone. It is starting to blow over now... I talked to everyone, now my FI needs to talk to his sibblings as well. We came to the consensus that no one was trying to hurt the other ones feelings and that next time it would be better to talk in person. It was a touch rude to ignore my phone calls and send an email from the group that was avoiding my calls. Also, they should have talked to me about the resort first and not ask 12 hours after I booked it... wait until they had all of the facts. I think what they are going to do is fly in on Saturday and stay at a larger AI then come to Playa Fiesta on Tuesday-Sunday so they can be with the family and group. That is more than fine with me!

Great, I'm so glad it's worked out!

[Kryztan]

I would understand....and they were being nice. They still plan to go down for your wedding I would be ok with it

[starchild]

Quote:

Originally Posted by LC_Rachel I also think it's kind of funny that some people thought they over explained because I have seen a lot of threads where people don't explain anything and the bride and groom are left bewildered wondering what the hell went wrong.

I agree. I've seen plenty of threads here where someone says something like "They said they won't be staying at our resort with no explanation, wtf?".

They did not overexplain, they carefully chose their words and tried not to offend because they probably know how delicate brides are. They could have said "That place isn't our style, we will be staying at X spot. See you at the wedding". Then that would have angered people too.

As Maura said before, few people care or think about your wedding regularly, and even fewer think to consider that the couple may get hurt feelings if they don't stay at the same hotel. I'm a bride and even I think that's kind of silly...in this case her guests were very considerate and I don't think there was a better way to say it.

Quote:

Originally Posted by soontobeamrs Thanks Everyone. I think what they are going to do is fly in on Saturday and stay at a larger AI then come to Playa Fiesta on Tuesday-Sunday so they can be with the family and group. That is more than fine with me!

WOW, these are the nicest guests ever! That's a generous compromise.

[Martha]

I think they are being considerate of still staying where they want for part of the week and then spending the rest with you guys! Very sweet!

[beachbride08]

Quote:

Originally Posted by Just Martha In all honesty it sounds to me like they are saying your resort is not good enough for them I really don't know what I would say to them! But, if they are willing to dish out extra money to stay elsewhere, so be it! Afterall, it is their vacation too.... However, I think the wording of the email is a little rude.....all they had to say was "we have decided to stay at XXX, is this okay with you?"

I agree that they could have worded it a little better.