Gran Bahia Principe Akumal/Tulum/Coba - POST HERE!

[tink1972]

Thanks everyone! I've emailed the hotel manager and asked them to contact her and tell her to contact me. Fingers crossed I'll hear in the next couple of days. Thanks for the info about the sand ceremony too. They do wording online too although not a lot but I might use yours TLSEEGE, but tweek it a bit to include my 3 children. We are renewing our vows on our 16th wedding anniversary on 24th august. Hopefully on the beach. It will only be us and my 3 children so it would be lovely to see some friendly faces there too! We were thinking of having the 5 different coloured sand in champagne glasses and pour them into our sand frame. Do you think the hotel would lend them to us?

[TATrisha]

The problem is the glass out on the beach.  They don't really allow glass out of the restaurants and such because of the liability.  So I don't think you could just walk into a bar and ask for them.

BUT, if the vow renewal is coordinated through the resort, then I'm sure they'll have them out there for you.  They are very accomodating and they have a champagne toast for the weddings which is real glass, so it can be done. 

[Maria1301]

Did anyone fly out for their wedding without getting replies to their emails from Jazmin?

 

I haven't heard from her in almost 2 weeks and our wedding is in 18 days.  I have emailed Paloma regarding this but still no reply from Jazmin.

 

I need answers to several questions in order to complete orders with some of my venders. 

 

Did any other ladies have this problem?  What did you do?

[Maria1301]

Tink, it looks like we have the same problem!  Would you please share how you contacted the hotel manager?  Thank you!

[tink1972]

The glass situation could still be a possibility then, if only they would email back and confirm. Maria if I hear anything back in the next couple of days I'll let you know. I am emailing the hotel direct and asking them to pass the information on. Maybe try that and see if you get anywhere. Is it just Jazmin that isn't replying or all the wedding co ordinator's? Or maybe just us two!

[claruickie]

Ladies this is the email address I have and had replies from it, hope you have success g[email protected]

 

Kirstin

[tink1972]

Thanks Kirstin but I've used that one & [email protected] but still nothing!

[claruickie]

  Boo hiss, fingers crossed you get a reply before you leave the UK.  Im sure it will all go like clock work when you get to Mexico and its just because they are so busy with weddings they havent replied.  Having said that it doesnt take 2 minutes to send a quick email of reassurance  Kirstin x

[Maria1301]

Thanks, Kristen!  I've used that email a few times and usually I get a response, not today though : /

[TATrisha]

Yeah, it's EXTREMELY stressful when you don't get replies back.  I think we all experienced that.  It was utterly annoying when I was about to leave for my trip. 

She definitely sees the emails and will have everything ready, but when it comes to coordinating with other vendors, that's when it gets tricky!

 

Just keep emailing.  Perhaps call?